Ekurhuleni Municipality Emergency

Ekurhuleni Municipality Emergency Contact Details

This section provides the Ekurhuleni Municipality Emergency Contact Details for urgent assistance and municipal services.

For emergencies in the City of Ekurhuleni, use the following contact numbers:^[1]

• Life-Threatening Emergency Line: 011 458 0911
• City of Ekurhuleni 24/7 Emergency Hotline: 0860 543 000
• National Ambulance (Toll-Free): 10177
• Cellphone Emergency (All Networks): 112
• Police Emergency: 10111

Additional guidance for reporting emergencies:

• Clearly state the nature of the emergency (fire, medical, crime, etc.).^[2]
• Provide your full name, contact number, and the exact address with landmarks.^[2]
• Wait for the operator to finish and ensure you receive a reference number for follow-up.^[3]

Service delivery issues (e.g., electricity, water, refuse, roads) can also be reported at 0860 543 000 or via call.centre@ekurhuleni.gov.za.^[6]

References

• [1] Know Your Life -Threatening Emergency Services Number
• [2] Procedure to Follow When Logging A Call at The Call Centre
• [3] How to report safety and security issues in Ekurhuleni
• [6] City of Ekurhuleni Metropolitan Municipality – Contact Details