Eskom call centre

Eskom call centre

Eskom Hld SOC Ltd or Eskom is a South African electricity public utility. Eskom was established in 1923 as the Electricity Supply Commission. Eskom represents South Africa in the Southern African Power Pool. 

eskom call centre

How do I contact Eskom customer care?

Contact Information

  1. Head office physical address: Megawatt Park. Maxwell Drive. Sunninghill. Sandton.
  2. Switchboard: +27 11 800 8111.
  3. Head office postal address: PO Box 1091. Johannesburg. 2001.
  4. Email: MediaDesk@eskom.co.za.

How do I report faulty electricity to Eskom?

Eskom fault reporting number: Eskom provides a toll-free number ( 0860 037 566.) that you can call to report faults and seek assistance. The customer service representative will guide you through the fault reporting process and gather all the necessary details to ensure a prompt response.

How do I chat with Eskom?

Alfred can be found on Eskom’s main page, or click here to start chatting to Alfred! You can also click on the Chatbot icon on the top menu. Who is Alfred for? Currently, if you are an Eskom customer you can chat to Alfred by using your account or meter number.

How do I request to move out Eskom?

CLOSING OF SELLER’S ESKOM ACCOUNT: Where electricity is supplied directly by Eskom, sellers need to finalise and close their account. On the day on which the seller vacates the property, he must phone Eskom (0860037566) or visit the nearest Eskom branch and complete a “Move out request” with the final reading and date.

Eskom call centre

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