First National Bank is one of South Africa’s “big four” banks. It is a division of FirstRand, a large financial services conglomerate, which trades on the Johannesburg Securities Exchange, under the symbol: FSR.
fnb help desk
How do I contact FNB customer service?
Talk to us
Through regular customer satisfaction measurements, either electronically or by telephone, we review and monitor our performance against our service standard. You can also tell us how you feel by sending an email to care@fnb.co.za or contacting Complaints Resolution team on 087 575 9408.
How do I speak to a consultant at FNB?
Just a phone call away
Opt for the voice recording options or speak to a consultant who can help you. One number is all you need – simply use 087 575 9404.
How do I chat with an agent on FNB?
Chat using the FNB App
- Ensure you have the latest version of the app on your smartphone.
- Select ‘Messages’
- Select ‘Secure Chat’.
How do I contact FNB private banking 24 hours?
Dial *130*321# to register and start banking on your phone today! For assistance, call 087 575 9405 .
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