FNB Policy Contact Details
This section provides the FNB policy contact details to assist you with enquiries, claims, sales, or complaints regarding your FNB insurance policy.
For general insurance policy enquiries, sales, claims, or administration with FNB Insurance:
- For sales: Call 087 736 7773 (option 1) or email fnbiblocsales@fnb.co.za[1].
- For claims: Call 087 736 7773 (option 2) or email LOCClaims@fnb.co.za or inbclaims@fnb.co.za[1][3].
- For policy administration: Call 087 736 7773 (option 3) or email lawoncall@fnb.co.za[1][3].
- For policy enquiries and changes (Life Cover): Call 087 736 7774 (option 1) or email fnblife@fnb.co.za[3].
- For new policy (Life Cover): Call 087 736 7774 (option 2) or email fnblife@fnb.co.za[3].
- For life cover claims: Call 087 736 7774 (option 3) or email fnblifeclaims@fnb.co.za[3].
- General insurance claims (other): Call 087 312 1148 or email fnbsticlaims@fnb.co.za[3].
- General branch contact: Call 087 5777 000 or visit any FNB branch during business hours[1].
- Complaints or compliments: Call 087 575 9408 or email Care@fnb.co.za[3][5].
- Alternative complaints contact: Call 087 736 0816 or email Mandy.rajcoomar@fnb.co.za[3].
For international queries:
- From outside South Africa: Tel +27 11 352 5025[1].
For FNB Insurance Brokers (short-term insurance):
- Office address: 2nd Floor, 5 First Place, Bank City, Cnr Pixley Ka Isaka Seme Street & Pritchard Street, Johannesburg, 2001[2].
- Main telephone: 087 577 4777[2].
- Website: www.fnb.co.za[2].
FNB Insurance Brokers (Business/Short Term):
- Address: Simmonds Street, Johannesburg, 2001[4].
- Phone: 0860 328 328[4].
You can also use the Secure Chat function via the FNB App for 24/7 support for policy and insurance-related queries[1][3], or visit the nearest FNB branch for in-person service.
References
- [1] Talk to us | Contact Us – FNB
- [2] Disclosure Notice to Short-Term Insurance Policy Holders
- [3] Contact us | Insurance – FNB
- [4] FNB Insurance Brokers – The Insurance Institute of South Africa
- [5] Talk to us | Contact Us – FNB Complaints
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