Fnb-Recoveries

FNB-recoveries contact details

This section contains the FNB-recoveries contact details to help you find the relevant information.

The most direct method to contact FNB for recoveries or collection-related queries is through their customer service channels. You may reach out via the following contact points:^[1]

• Phone: 087 575 9408 (for complaints or feedback)
• Email: care@fnb.co.za (general contact for complaints or feedback)
• Customer Service: You can also use the Secure Chat feature available on the FNB App or FNB Online Banking for assistance specific to account recoveries.^[6]
• Alternative General Number: 087 575 1111 (Credit Card Disputes and recoveries)
• South Africa only (Fraud/Disputes): 087 575 9444
• International (Fraud/Disputes): +27 11 369 2924^[2]

Where possible, provide full details of your query and any relevant account information when contacting FNB to ensure a prompt response.

References

• [1] First National Bank South Africa Customer Service
• [2] FNB Security Centre: Documents and Contacts
• [6] FNB Complaints Resolution – Talk To Us