Gems claims contact details
This section contains the gems claims contact details to help you find the relevant information.
To submit a claim or make claims-related inquiries to the Government Employees Medical Scheme (GEMS), you can use the following contact details:[2]
- Post: GEMS, Private Bag X782, Cape Town, 8000
- Fax: 0861 00 4367
- Email: enquiries@gems.gov.za
- Drop off in person: GEMS walk-in centre
- Claims alert and SMS queries: Call 0860 00 4367 to sign up or report an unrecognized claim alert
For additional queries or to find your nearest GEMS regional walk-in office, you may visit the official contact page or use the GEMS call centre at 0800 00 4367 (Monday – Friday 08h00 – 17h00, Saturday 08h00 – 12h00), or the emergency number at 080 044 4367 (available Monday – Sunday).[7]
References
- [1] Customer Resources – Gem State Insurance
- [2] Claims Guide – Government Employees Medical Scheme
- [3] Contact – Gem Agency Inc
- [4] Report A Claim – Government Entities Mutual
- [5] Providers – Global Excel Management Inc.
- [6] Insurance Companies – Gem Agency Inc
- [7] Information Centre | Contact Us – GEMS
- [8] GEMS Prenatal Program – Horizon NJ Health
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