Herotel Head Office Contact Details

In a Nutshell

For quick reference, here are the main points and actionable insights in this blog post:
– Herotel Head Office Address: Detailed address and location information.
– Herotel Primary Contact Numbers: Overview of the main contact numbers for general inquiries.
– Email and Online Contact Methods: How to reach Herotel through email and their website.
– Additional Support Channels: Insights on additional support and customer service options.
– FAQ Section: Answers to common questions about contacting Herotel’s Head Office.

Table of Contents

• Herotel Head Office Address
• Herotel Primary Contact Numbers
• Email and Online Contact Methods
• Additional Support Channels
• FAQ Section

Herotel Head Office Address

Knowing the exact address helps you physically reach Herotel’s head office. Herotel’s head office is centrally located, making it easy for customers and partners to visit.

• Address:
  3rd Floor, The Estuaries Building, Estuaries Street, Century City, Cape Town, Western Cape, 7441, South Africa.
• Location Tips: Ensure you have a valid ID for security checks when visiting the office.

For a detailed map and additional contact details, you can visit the Herotel Head Office Contact Page.

Herotel Primary Contact Numbers

Direct phone calls can be the fastest way to get assistance. Here are the main contact numbers:

• General Inquiries: +27 (0)21 830 0700
• Customer Service: 087 012 2000
• Technical Support: 086 000 9500

Make sure you have your customer account details handy when making a call.

Email and Online Contact Methods

Digital communication is crucial for detailed inquiries and formal communication.

• General Inquiries: info@herotel.com
• Customer Support: support@herotel.com
• Website Contact Form: Herotel Contact Form

Additionally, for more specific queries, visit Contact Details South Africa for a comprehensive directory.

Additional Support Channels

Leverage multiple channels to reach out effectively.

• Social Media:
  • Facebook
  • Twitter
  • LinkedIn

Utilize these platforms for quick contributions or real-time updates.

• Live Chat Support: Available on their official website.

FAQ Section

Frequently asked questions help clarify common concerns.

1. Q: Can I visit Herotel’s head office without an appointment?
   • A: It’s best to schedule an appointment to ensure the relevant staff is available.
2. Q: What should I do if I don’t get a response from the email?
   • A: Try calling the primary contact numbers or using social media channels for immediate responses.
3. Q: Is there a toll-free number for customer support?
   • A: Yes, you can reach technical support toll-free at 086 000 9500.
4. Q: How quickly does Herotel respond to online inquiries?
   • A: They typically respond within 48 hours on business days.
5. Q: Where can I find my nearest Herotel branch?
   • A: Use the branch locator on their website for detailed information.
6. Q: Are there specific hours recommended for making calls?
   • A: It’s best to call between 08:00 AM and 05:00 PM on weekdays.

Take advantage of these details to engage effectively with Herotel for any of your needs. For more general contact information or other businesses, visit Contact Details South Africa.