HMRC contact details
This section contains the HMRC contact details to help you find the relevant information.
General Enquiries: Call 0300 200 3300 for HMRC’s main helpline covering Income Tax, general tax queries, and many HMRC services[1][3][7].
National Insurance Helpline: 0300 200 3500[1].
HMRC Online Services Helpdesk: 0300 200 3600 for online account or digital service support[1].
Child Benefit Helpline: 0300 200 3100[5].
Tax Credits Helpline: 0345 300 3900[5].
Self Assessment & PAYE for Individuals: 0300 200 3311[5].
Contact by Post: Letters, claims, and tax returns can be sent to HMRC at the relevant postal address. For PAYE, for example:
HM Revenue and Customs, Pay As You Earn, PO Box 1970, Liverpool, L75 1WX, United Kingdom.[1][7]
Include your National Insurance number and any tax reference number for faster processing.
Alternative contact methods: You can also contact HMRC online through their digital services and webchat, or use textphone 0845 302 1408 if you are deaf or have hearing difficulties[1][3][7].
Opening Hours: Monday to Friday, 8:00 am to 8:00 pm; Saturday, 8:00 am to 4:00 pm[7].
References
- [1] Communicating with HMRC and online services – TaxAid
- [3] HMRC Contact Information – How to Contact HMRC [updated 2025]
- [5] HMRC contact information | ICAEW
- [7] Income Tax helpline | nidirect
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