What is the monthly assistance benefit?
What is a Monthly Assistance Benefit and how does it work? This benefit pays a monthly amount (cover amount) for a period of 3 months following the death of the policyholder only.
How do I complain to Hollard?
You may email the Office directly using: oia@hollard.co.za. The Internal Adjudicator will investigate your complaint objectively and independently. If the complaint is not resolved to your satisfaction by Hollard in Step 1 or Step 2, you may submit your complaint to the relevant Ombudsman.
How much does Hollard funeral cover pay?
Hollard offers our customers Funeral Cover that covers from R10 000 to R75 000 for your funeral.
How do I claim my Hollard funeral cash back?
Documentation needed for a funeral claim:
- Funeral claim form, completed by the claimant.
- A certified copy of the death certificate.
- A certified copy of the identity document of the insured and claimant.
- Proof of bank account of the claimant (bank statement or letter from the bank with a bank stamp)
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