Medscheme

Contact Details

Information Services

Medscheme

Medscheme

Medscheme Contact Details

Medscheme, a leading health risk management services provider, offers a range of healthcare solutions across South Africa. Whether you need assistance with medical aid queries, claims, or any other services, having the right contact details is essential. Below is a comprehensive guide to Medscheme’s contact information, ensuring you can reach out to the appropriate department without hassle.

Medscheme Head Office Contact Details

For general inquiries or to reach the Medscheme head office, you can use the following contact information:

Address:
Medscheme Holdings
10 Muswell Road South,
Bryanston,
Sandton,
South Africa

Telephone:
+27 (0)11 671 2000

Fax:
+27 (0)11 671 2555

Customer Care Contact Details

Medscheme’s customer care team is available to assist with a variety of queries, from policy information to claims processing:

Customer Care Line:
0860 002 121 (within South Africa)

International:
+27 (0)11 671 2000

Email:
clientservice@medscheme.co.za

Claims Department Contact Details

For assistance with claims submissions, processing, or inquiries:

Claims Department:
0860 002 121 (Option 2)

Email:
claims@medscheme.co.za

Medscheme Website and Online Services

To access Medscheme’s online services, including member portals and provider services, visit their official website. The website provides a range of online tools and resources for both members and healthcare providers.

Website:
www.medscheme.com

Emergency Contact Information

In case of a medical emergency, always contact the appropriate emergency services. For immediate assistance related to Medscheme benefits, use the following contact details:

Emergency Helpline:
0860 255 255


For more detailed information on how to contact Medscheme or other organizations, please visit Contact Details.

Additionally, you may find valuable insights and further assistance on health-related queries by visiting the Council for Medical Schemes, the official regulatory authority for medical schemes in South Africa.


This article provides an overview of Medscheme’s contact details, ensuring that you can easily connect with the right department for your needs. For a comprehensive list of contact details across various sectors, Contact Details is your go-to resource.


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