Momentum Customer Care Contact Details
This section contains the Momentum Customer Care Contact Details to help you find the relevant information.
For general Momentum customer care, contact them by phone at 0860 999 932 or email at websitesupport@momentum.co.za. If you need to assist with your query, please provide your ID or policy number in any correspondence.[3]
You may also use the Momentum App for tasks such as submitting and tracking claims, getting pre-authorisation, finding a network provider, or downloading membership and tax certificates.[3]
Below are additional ways to reach Momentum for specific needs:[3]
- Sales and Client Services: Call 0860 111 234 or 011 669 3999 (Business hours: Mon–Fri 08:00–18:00, Sat 08:00–13:00; closed Sundays and public holidays).
- Claims: Call international number available (Business hours: Mon–Fri 08:00–17:00, Sat 08:00–13:00; closed Sundays and public holidays).
- Website support: Call 0860 999 932 or email websitesupport@momentum.co.za.
- Momentum Insure branches for car, home, and business insurance queries:
- Bellville, Cape Town: 5 Mispel Road – 043 065 0230
- George: 31 Courntenay Street – 044 285 0120
For medical aid or insurance fraud, dedicated fraud lines operate 24 hours, 7 days a week.