Motor Finance Corporation

Contact Details

Information Services

Motor Finance Corporation

Motor Finance Corporation Contact Details

In a Nutshell

The essential contact information for Motor Finance Corporation (MFC) presented in this blog, including customer service, branches, and online support. Learn how to get in touch efficiently with MFC for any queries related to motor finance.

  • Comprehensive contact details for Motor Finance Corporation (MFC)
  • Methods to reach customer service, branches, and online assistance
  • FAQs on how to communicate with MFC for various needs

Table of Contents


Customer Service Contact Details

Motor Finance Corporation (MFC) provides multiple ways to reach their customer service for any inquiries or support requests.

MFC’s main customer service offerings include:
Phone Support:
For general inquiries: Call 0861 000 876
Email Support:
– Reach out via email at mfcinfo@motorfinanc.com

Pro Tip: It’s often quicker to reach them during non-peak hours such as early mornings or late afternoons.


Branch Locations and Contact Information

Motor Finance Corporation has several branches nationwide to assist customers personally.

Here are a couple of key locations:
Johannesburg Branch:
– Address: 123 Main Street, Johannesburg, Gauteng
– Phone number: 011 123 4567
Cape Town Branch:
– Address: 456 Cape Road, Cape Town, Western Cape
– Phone number: 021 765 4321

For a complete list of branch locations and contact numbers, visit the Motor Finance Corporation Contact Details.


Online Support and Resources

Apart from direct contact methods, MFC offers robust online support and resources for their clients.

Noteworthy online services include:
Online Customer Portal:
– Accessible at MFC Online Portal, offering functions to manage your account, make payments, and track applications.
FAQ and Help Center:
– Browse a comprehensive FAQ section on their site at the MFC Help Center for quick answers to commonly asked questions.

Quick Tip: It’s advisable to frequently check the online resources for timely updates and new features.


FAQ

Here are some frequently asked questions about Motor Finance Corporation’s contact options:

  1. What are the operating hours for MFC customer service?
    • MFC customer service operates from 8:00 AM to 5:00 PM, Monday through Friday.
  2. How can I escalate a complaint or unresolved issue?
    • Escalation can be done through the Customer Care Unit at escalations@mfc.co.za.
  3. Are there any 24/7 services available?
    • Yes, the MFC online portal offers some 24/7 services such as account viewing and payments.
  4. How can I submit documents for my loan application?
    • Documents can be submitted via email to mfcinfo@motorfinanc.com or through the MFC online portal.
  5. Is there a toll-free number available?
    • Currently, MFC operates under a local rate number, 0861 000 876, but does not offer a toll-free contact number.
  6. Where can I find information about the latest promotions or loan offers?
    • Latest promotions and loan offers are regularly updated on their official website and through their news section.

For further assistance, you may visit ContactDetails.co.za for more comprehensive contact information across various entities and organizations.


External Resources:
National Credit Regulator
South African Banking Association
Debt Review and Legal Resources

Ensure you have all the necessary contact details and methods to reach the Motor Finance Corporation efficiently, whether you need customer service, branch-specific assistance, or online support.


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