MTN call centre

MTN Group Limited, a prominent South African multinational corporation, stands as one of the largest mobile telecommunications providers globally. With its headquarters in Johannesburg, MTN boasts a vast subscriber base of 289.1 million as of December 2022, making it the largest mobile network operator in Africa. If you find yourself in need of assistance or have inquiries, the MTN call centre is readily available to address your concerns.

MTN Call Centre Contact Details: Reach Out for Assistance

How to Contact MTN Call Centre:

1. Dialing from an MTN Phone:
   • To reach the MTN call centre from any MTN phone, dial 135.
2. Dialing from a Non-MTN Phone:
   • If you are using a non-MTN phone, dial 083 135 to connect with the MTN call centre.
3. General Queries:
   • For general queries, you can email customercare@mtn.com.
4. Report Fraud:
   • If you suspect fraudulent activity, report it to Fraudhelp@mtn.com.
5. Social Media Engagement:
   • MTN is active on social media. Reach out through their official social media handles to connect and get assistance.

How to Contact MTN Customer Care:

1. Help & Support:
   • Access eShop FAQ’s for assistance, and use the super helpful chatbot available on their website.
2. 24/7 Customer Care Line:
   • Dial 180 to connect with dedicated Customer Care agents who are available 24/7 to assist you.
3. Live Chat:
   • Utilize the live chat option on the MTN website, where the super helpful chatbot is always available.

How to Talk to an MTN Customer Agent:

1. Contact Information (Ghana):
   • Call Tel. +233244300000 for direct assistance.
2. Toll-Free Number (Ghana):
   • Dial Free: 100 for toll-free assistance.
3. Email (Ghana):
   • Reach out via email at customercare.gh@mtn.com for written inquiries and support.

Whether you have general queries, need support, or suspect fraudulent activity, MTN’s call centre and customer care channels are designed to provide you with timely and efficient assistance. Utilize the various contact options to connect with MTN and ensure a seamless mobile telecommunications experience.