Mtn Head Office Contact Details

In a Nutshell

Get the essential contact information for the MTN Head Office with ease. This post provides you with all the key details, including addresses, phone numbers, email contacts, and how to get in touch for various inquiries. From customer service to business inquiries, everything you need to know is right here.

• Phone Numbers: Direct lines to MTN Head Office.
• Email Addresses: Specific emails for various departments.
• Mailing Address: Physical address details for sending mail or visiting.
• Useful Links: Handy links to the official contact details pages and related resources.
• FAQs: Most commonly asked questions and their answers.

Table of Contents

• Phone Contact Information
• Email Contact Information
• Physical Address Details
• Useful Links
• FAQs

Phone Contact Information

To speak with a representative directly, here are the essential phone numbers:

• General Inquiries: +27 11 912 3000
• Customer Service: Dial 083 135 from an MTN number
• Business Solutions: +27 11 912 3001
• Media and PR Inquiries: +27 11 912 3911

Note: It’s recommended to have your account details or query specifics on hand when calling.

Email Contact Information

For more specific inquiries, here are the key email addresses:

• General Inquiries: info@mtn.co.za
• Customer Support: customerservice@mtn.co.za
• Business Solutions: businesssolutions@mtn.co.za
• Media and PR Inquiries: media.pr@mtn.co.za

Ensure you use the correct subject line to expedite your query.

Physical Address Details

For those who prefer to visit or send mail, here are the details:

• Head Office Address:
  • 216 14th Avenue, Fairland, Johannesburg, 2195, South Africa

Mailing Address:
– MTN Group Limited, P.O. Box 9955, Cresta, 2118, South Africa

Visiting Hours: Monday to Friday, 8:00 AM – 5:00 PM (excluding public holidays)

Useful Links

For more information, check out these helpful pages:

• MTN Contact Details
• Official MTN webpage for contacts
• MTN Business Solutions

Related Resources:

• Official MTN Blog
• MTN Career Page
• MTN Service Centers

FAQs

Here are some frequently asked questions about contacting MTN Head Office:

1. How do I reach MTN customer service from an MTN mobile number?
   • Dial 083 135 for direct customer support.
2. What is the email address for MTN business solutions?
   • You can email businesssolutions@mtn.co.za for any business-related queries.
3. Can I visit the MTN Head Office without an appointment?
   • No, it’s recommended to schedule an appointment for specific queries to ensure you are attended to promptly.
4. Is there a specific contact for media inquiries?
   • Yes, for media and PR inquiries, email media.pr@mtn.co.za or call +27 11 912 3911.
5. How can I send official documents to MTN through mail?
   • Mail documents to MTN Group Limited, P.O. Box 9955, Cresta, 2118, South Africa.
6. What are the operating hours of the MTN Head Office?
   • The operating hours are Monday to Friday, 8:00 AM – 5:00 PM, excluding public holidays.

Now you’re equipped with all the pertinent information to contact MTN Head Office, whether for individual or business matters. For additional details, you can always visit their official contact pages.