MultiChoice contact details
This section provides the MultiChoice contact details to help you reach the correct support channel or office.
MultiChoice’s main offices are located at 144 Bram Fischer Drive, Randburg, South Africa, and their official phone number is +27 11 289 6604[1]. You can also reach out to MultiChoice Studios via email at sales@multichoicestudios.com and visit them at MultiChoice City, 144 Bram Fischer Drive, Randburg, Johannesburg, 2194, South Africa, PO Box 1502, Randburg, 2125, South Africa[2].
For media and general queries, contact the MultiChoice Africa corporate office by emailing info@multichoiceafrica.com[4].
DStv (part of MultiChoice) customer support is available through several channels:
- Phone (South Africa call centre): (011) 289 2222, available 7 days a week, 08:00–22:00[7].
- WhatsApp Self Service: 060 060 3788. Save the number and type “Hello” to get started[5][7].
- Physical offices:
- MultiChoice Customer Centre, Willie Faasen Avenue, N1 City, Cape Town (Mon–Fri: 07:00–19:00; Sat: 07:00–18:00; Sun: 09:00–14:00)[5].
- The Glass House, 309 Umhlanga Rocks Drive, Umhlanga Rocks, Durban (Mon–Fri: 07:00–19:00; Sat: 07:00–18:00; Sun: 09:00–14:00)[5][7].
- Sky Towers, 275 Anton Lembede Street, Durban Central (Mon–Fri: 07:30–17:30; Sat: 07:30–16:00; Sun: 09:00–14:00)[5].
- Lakeside Building A, First floor, Gordon Hood Road, Centurion (Mon–Sat: 09:00–18:00; Sun: 09:00–14:00)[5].
- Cnr Oak and Grove Street, Ferndale, Randburg (Mon–Fri: 07:00–19:00; Sat: 07:00–18:00; Sun: 09:00–14:00)[5].
- USSD for DStv: Dial *120*6858# from your registered mobile[5].
- MyDStv App for account management and support, available on Android and iOS[7].
- Live Chat: Accessible via the DStv website (Mon–Sun: 07:00–23:00)[7].
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