Old Mutual Contact Details

In a Nutshell:

For a quick understanding, this section summarizes the main points:

• Old Mutual provides multiple channels for customer support and inquiries.
• Different types of contact details include phone numbers, email addresses, and physical office locations.
• Each service or department has specific contact information for precise support.

Table of Contents:

1. General Contact Information
2. Old Mutual Branch Locations
3. Customer Service & Support
4. Online Services
5. Insurance Specific Inquiries
6. Loans & Mortgages
7. Investment Services
8. FAQ

General Contact Information

Knowing how to reach Old Mutual is essential. They offer various channels to accommodate diverse customer needs.

• Phone Numbers:
  • General inquiries: 0860 50 60 70
  • International callers: +27 21 503 1770
• Email Addresses:
  • General support: customerservice@oldmutual.co.za
  • Media inquiries: media@oldmutual.com
• Physical Address:
  • Old Mutual Head Office
  • Mutualpark, Jan Smuts Drive, Pinelands, Cape Town, South Africa

For more contact details, visit the Old Mutual Contact Details page.

Old Mutual Branch Locations

Finding a local branch can be crucial for personal support. Old Mutual has branches across South Africa.

• Regional Offices:
  • Johannesburg: 105 West Street, Sandown, Sandton
  • Durban: 12th Floor, Old Mutual Building, 303 West Street

Check the full list of branches on the Old Mutual Branch Locator.

Customer Service & Support

Customer service is pivotal for any company’s success. Old Mutual’s support team can be reached through various channels.

• 24/7 Helpline: 0860 50 60 70
• Live Chat Support: Available on the Official Website
• Social Media:
  • Twitter: @OldMutualSA
  • Facebook: Old Mutual South Africa

Online Services

Convenient digital access to services makes life easier. Old Mutual offers a plethora of online services.

• Customer Portal: Access your account on the Old Mutual Customer Portal.
• Mobile App: Available on Google Play and Apple App Store.

Insurance Specific Inquiries

Insurance inquiries often require specialized assistance. Contact Old Mutual for queries related to various insurance products.

• Life Insurance Queries: 0860 10 20 30
• Car & Home Insurance: 0860 63 43 23
• Health Insurance: health@oldmutual.com

Loans & Mortgages

Financial products like loans and mortgages require dedicated support. Old Mutual provides specific contacts for these services.

• Personal Loans: 0860 445 445
• Home Loans: 0860 66 77 78 or homeloans@oldmutual.com

Investment Services

Investing is a key pillar of financial planning. Old Mutual’s investment services come with direct contact options.

• Investment Inquiries: 0860 60 70 80 or invest@oldmutual.com
• Retirement Services: 0860 90 90 90

For more details, visit the Investment Services page.

FAQ

Addressing common questions can save time. Here are frequently asked questions about Old Mutual’s contact details and services.

1. What is the general contact number for Old Mutual?
   • The general contact number is 0860 50 60 70.
2. How can I reach Old Mutual from abroad?
   • International callers can reach Old Mutual at +27 21 503 1770.
3. Where is the Old Mutual head office located?
   • The head office is at Mutualpark, Jan Smuts Drive, Pinelands, Cape Town, South Africa.
4. How can I access my account online?
   • You can access your account via the Old Mutual Customer Portal.
5. Which email should I use for media inquiries?
   • For media inquiries, use media@oldmutual.com.
6. Is there a 24/7 helpline available?
   • Yes, Old Mutual offers a 24/7 helpline at 0860 50 60 70.
7. How can I find the nearest Old Mutual branch?
   • Use the Branch Locator on the Old Mutual website.

For additional contact information and details, visit ContactDetails.co.za.