Old Mutual Life Cover Contact Details

Finding the right contact details for Old Mutual Life Cover can be crucial for getting the assistance you need with products, claims, and customer care. Whether you’re located in South Africa or overseas, Old Mutual provides multiple channels to ensure that your queries are addressed efficiently and effectively.

General Contact Information for South Africa

For residents in South Africa, Old Mutual offers several ways to connect with their teams for general queries, sales, customer care, and claims.

• General Contact Number (South Africa): Call 0860 111 023 for any inquiries related to Old Mutual Life Cover within South Africa.
• Email: Use the contact form available on the Old Mutual official website for a convenient way to send detailed requests or questions.
• International Contact Number: For calls from outside South Africa, dial +27 21 509 2765.
• FSP Complaints Department: If you have any complaints, reach out via email at speakyourmind@oldmutual.com.

For postal communication, you can use the following addresses:

• Group Compliance Officer Address: Mutualpark, Jan Smuts Drive, Pinelands, 7450, Cape Town, South Africa.
• Complaints Postal Address: PO Box 201, Mutual Park, 7451.

Additionally, for extra customer support, you can call 0860 50 60 70 within South Africa.

Contact Details for Old Mutual International Life Cover

Old Mutual International Life Cover serves individuals with offshore or international policies, offering a distinct set of contact points.

• Email (General Service): For general services queries, contact ominternationalservice@omwealth.co.za.
• Cape Town Contact Centre: Reach out at +27 (0)21 509 2187. Their postal address is PO Box 31, Mutual Park, Pinelands, 7451, Cape Town.
• Guernsey Office: Call +27 (0)21 509 2187 or visit Albert House, South Esplanade, St Peter Port, Guernsey, Channel Islands, GY1 1AW.
• Isle of Man Office: Contact through +27 (0)21 509 2187 or visit 5A Village Walk, Onchan, Isle of Man, IM3 4EB, British Isles.

For specific regional service team queries, you can email:

• Western Cape: ominternationalcpt@omwealth.co.za
• Gauteng & Free State: ominternationaljhb@omwealth.co.za
• Pretoria, Polokwane & Mpumalanga: ominternationalpta@omwealth.co.za
• KwaZulu-Natal: ominternationalkzn@omwealth.co.za
• Eastern Cape: ominternationalpe@omwealth.co.za

If your concern is regarding commissions or advisor service, the email contact is advisor.services@omwealth.co.za.

Whether your connection is local or international, Old Mutual aims to provide comprehensive assistance through these designated channels. By using the right contact, your queries – whether they are related to policies, claims, or product details – can be resolved more swiftly.