Old Mutual Medical Aid Contact Details

Old Mutual Medical Aid is a reliable healthcare service provider, catering to numerous beneficiaries with a range of health solutions. Staying informed about how to contact them efficiently is crucial for ensuring seamless customer service interactions. This blog post will provide detailed contact information, along with useful resources related to Old Mutual Medical Aid.

Essential Highlights

• Comprehensive contact information of Old Mutual Medical Aid, including phone numbers, email addresses, and physical addresses.
• Guidance on navigating Old Mutual’s customer service experience effectively.
• Links to related resources for further assistance, if needed.

Table of Contents

• Introduction
• Contact Details for Old Mutual Medical Aid
  • Phone Numbers
  • Email Support
  • Physical Address
• Customer Service Tips
• Additional Resources
• FAQ

Introduction

Old Mutual Medical Aid is a key player in the healthcare arena, offering vital services to ensure the well-being of its members. Staying updated with their contact information is essential for accessing healthcare services and support quickly and efficiently. In this blog post, we furnish you with the necessary contact details and guide you on the best practices for communicating with their customer service.

Contact Details for Old Mutual Medical Aid

Phone Numbers

Accessing Old Mutual Medical Aid via phone is one of the quickest methods for direct communication. Below are the primary contact numbers:

• General Enquiries: 0860 700 110
• Claims and Benefits: 0860 700 110
• International Calls: +27 21 503 1770

Email Support

For non-urgent matters, emailing can be a convenient way to receive comprehensive responses from customer care representatives. Use the following email address for support and queries:

• Email: ommsadmin@oldmutual.com

Physical Address

For in-person visits, knowing the physical location of Old Mutual’s offices can help in addressing complex issues effectively. Here’s their main address:

• Physical Offices: Mutualpark, Jan Smuts Drive, Pinelands, Cape Town, 7405, South Africa

Customer Service Tips

Effectively engaging with Old Mutual’s customer service can enhance your experience and provide faster resolutions. Consider the following tips:

• Prepare all necessary documents beforehand when contacting them regarding claims or benefits.
• Clearly articulate your issue or question for more accurate support.
• Keep note of any reference numbers or representative names for future follow-ups.

Additional Resources

For further information or related inquiries, explore these resources:

• Old Mutual Medical Aid Contact Details
• Old Mutual Contact Details
• External helpful websites: Old Mutual South Africa, Discovery Health, Medshield

FAQ

1. How can I submit a claim to Old Mutual Medical Aid?

   You can submit a claim via the Old Mutual member portal or by sending the necessary documents to their official email address.

2. What do I do if I have issues accessing the member portal?

   For portal access issues, contact Old Mutual’s technical support at their general enquiries number for assistance.

3. How do I update my contact information with Old Mutual Medical Aid?

   To update your contact details, log into your member account or call their customer service for guidance.

4. What type of services does Old Mutual Medical Aid cover?

   Coverage includes, but is not limited to, general consultations, emergency services, and various specialist consultations as per your specific plan.

5. Who do I contact for out-of-country medical aid inquiries?

   For out-of-country inquiries, use the international calls number: +27 21 503 1770.

For comprehensive guidance on how to contact essential service providers, visit Contact Details.