Old Mutual Provident Fund Contact Details

When managing your financial security, reaching the right contact at the right time is crucial. Navigating the Old Mutual Provident Fund Contact Details can ensure effective communication for administration, claims, and all general inquiries.

General Provident Fund Inquiries

For general questions about the Old Mutual Provident Fund, there are dedicated lines and emails to assist you promptly:

• Phone: Reach their team at (+27) 21 509 6594 or 21 504 8250.
• Email: Direct your emails to cmestern@oldmutual.com or pbarron@oldmutual.com.
• Physical/Mailing Address: Visit or send your queries to P.O. Box 167, Cape Town, 8000, South Africa; or Mutual Park, Jan Smuts Drive, Pinelands, 7405, South Africa. More details can be found in the Old Mutual Super Fund Pension Fund: Financial Services Directory.

Claims Department (SuperFund Including Provident Fund Claims)

Handling claims efficiently is a priority at Old Mutual. For specific inquiries about the SuperFund and Provident Fund claims:

• Fax: Send documents via fax to 0860 383 848.
• Email: Use SuperFund@oldmutual.com to forward any claim-related queries.
• Postal Address for Claims: Address your documents to PO Box 728, Cape Town, 8000, South Africa. You can learn more from the Old Mutual SuperFund Retirement Benefit Claim Form.

Additional Member Support Contacts

For members associated with the ISASA Retirement & Provident Fund seeking support, here are tailored contacts:

• Mr. Mziwoxolo Nxumalo: Reach him at 011 217 1395, or his mobile 068 570 5158, or via email at mnxumalo@oldmutual.com.
• Ms. Sibusiso Mkiva: Contact her at 011 217 1611, her mobile 081 557 5637, or via email smkiva@oldmutual.com. Additional details are available on the ISASA Retirement and Provident Fund website.

Old Mutual International Service Team

For broader inquiries associated with Old Mutual’s services:

• Cape Town Contact Centre (General Service):
  • Phone: +27 (0)21 509 2187
  • Fax: +27 (0)86 6466 885
  • Email: ominternationalservice@omwealth.co.za

For more international service details, visit their Contact Us page.

Whether you’re addressing general inquiries or specific claims, having the right contact at Old Mutual can make a significant difference. Ensure you use the appropriate channels to resolve your queries efficiently.