Outsurance Car Insurance Contact Details
Outsurance Car Insurance Contact Details are essential for current and prospective clients seeking assistance, inquiries, or emergency support. Understanding how to reach Outsurance for various needs ensures you receive the support or information necessary at the right time.
Comprehensive Contact Information
Outsurance provides multiple contact options tailored to different customer needs. Here’s a detailed look at each contact point and its purpose:
Sales Enquiries
If you’re interested in purchasing a car insurance policy or have questions about the available options, contact the Sales Enquiries team at 08 600 60 000. The team is available:
- Monday–Thursday: 08:00–19:00
- Friday: 08:00–18:00
- Saturday: 08:00–13:00
- Public Holidays: 08:00–17:00
For more details on Outsurance’s approach to customer service, visit the Contact OUTsurance page.
Client Care & Claims
Existing clients needing assistance with claims or any other service-related issues can contact the Client Care & Claims department at 08 600 70 000. Reach out during the following hours:
- Monday–Thursday: 08:00–19:00
- Friday: 08:00–18:00
- Saturday: 08:00–13:00
- Public Holidays: 08:00–17:00
Discover more about how Insurance clients get more OUT.
Emergency Roadside Assistance (Help@OUT)
For urgent roadside assistance, Outsurance offers a dedicated 24/7 helpline available all year round at 08 600 80 000. This service ensures you’re never stranded without help. Learn more about this service on the Help@OUT page.
Additional Contact Information
- International Contact Number: For clients outside South Africa, reach Outsurance via +27 12 673 3000.
- General Email Inquiries: For any additional questions or specific needs, email at clientcareassist@out.co.za.
- Fraud Reporting: Suspicious activities or fraud can be reported at reportfraud@out.co.za.
- Email Scam Reports: Spot a scam? Email details to reportscams@out.co.za.
Managing Your Policy
Clients have the convenience of managing their policies online through the OUTsurance portal or via the OUTsurance app. For guidance on using these tools, see how you can manage your insurance policy.
Physical and Postal Address
For in-person visits or mailing, use the following addresses:
- Physical Address: 1241 Embankment Rd, Zwartkop Ext 7, Centurion, 0157, South Africa
- Postal Address: P.O. Box 8443, Centurion, 0046, South Africa
In case you’re unable to reach the call centre, don’t hesitate to email your queries to ensure your issues are resolved promptly.
By keeping these Outsurance car insurance Contact Details handy, you can ensure quick and efficient communication with Outsurance for any of your car insurance needs.