Contact Details

Platinum Health Contact Details

Platinum Health Contact Details

The Platinum Health Contact Details can be crucial for anyone needing medical assistance or information about health services. This article provides a comprehensive guide to contacting various departments within Platinum Health, including emergency services, general enquiries, and more.

Corporate Office

For corporate-related inquiries, visit the Platinum Health Corporate Office situated at Mabe Park, 3 Kgwebo Street, Rustenburg, 0300. Here’s how you can reach them:

  • Postal Address: Private Bag X82081, Rustenburg, 0300
  • Telephone: 087 463 0660 (Available Monday to Friday from 07:30 to 16:00)

General Enquiries

For any general questions or information, you can use the following contact details:

  • Telephone: 014 590 1700 or 080 000 6942 (Monday to Friday, 08:00 to 16:00)
  • Email: plathealth@platinumhealth.co.za

Case Management for Medical Emergencies

In case of a medical emergency that requires case management after hours:

  • Emergency Contact: 082 800 8727

Ambulance Services

For ambulance services through Europe Assist, call:

  • Telephone: 086 174 6548

Claims Submissions

If you need to submit claims, use the following emails:

Authorisation

For authorisation regarding specialists or hospital pre-authorisations, you can contact:

Chronic Scripts and General Orders/Enquiries

For issues related to chronic scripts or other general orders:

Client Liaison

For any client-related liaison services, reach out via:

Fax

You can also send a fax to:

  • Fax Numbers: 086 233 2406 or 086 247 9497

Operating Hours

The general operating hours for Platinum Health are as follows:

  • Monday to Thursday: 09:00 to 17:00
  • Friday: 09:00 to 16:00

Official Website

For more information, visit the Platinum Health Official Website.

This guide, based on Platinum Health’s contact information, covers all the essential contact details you might need for effective communication and getting the necessary assistance from Platinum Health. Be sure to reach out during operating hours for prompt responses.

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