Polmed-Medical-Aid Contact Details

If you’re seeking Polmed-medical-aid Contact Details, you’ve come to the right place. Having immediate access to the correct contact information is vital for efficient communication with Polmed Medical Scheme. Let’s explore the various contacts available for different Polmed medical services.

General Queries: Get in Touch

For any general inquiries regarding Polmed Medical Scheme, you can easily connect with them through multiple channels. Reach them by phone at 0860 765 633 or send an email to polmed@medscheme.co.za. Additionally, you can fax your queries to 0860 104 114. These options ensure that you can get the assistance you need promptly.

Specialized Services Contact Information

Polmed offers several specialized services, each with dedicated contacts to address specific concerns, making it easier for members to get targeted help.

Chronic Medicine Management

For all Chronic Medicine Management (CMM) inquiries, you can connect with the CMM team by calling 0860 104 111 or by sending an email to polmedcmm@medscheme.co.za. This dedicated service ensures that chronic patients receive continuous support for their medical needs.

Oncology Management

Polmed provides specialized support for oncology management accessible via phone at 0860 765 633. If you prefer email communication, reach out to Polmedonco@medscheme.co.za. This service is essential for members undergoing cancer treatment, providing them with much-needed, focused care.

Membership and Dependants Registration

If your query pertains to membership or dependants registration, direct your emails to polmedmembership@medscheme.co.za or send a fax to 0861 888 110. These contact points are crucial for addressing any membership adjustments or concerns promptly.

Visit Polmed Client Service Centres

You can also visit one of the Polmed Client Service Centres for in-person assistance at the locations listed below:

• Pretoria: Nedbank Plaza, Cnr Church and Beatrix Streets, Arcadia, 0083. Phone: 0860 765 633
• Johannesburg: 101 De Korte Street, Braamfontein, 2001. Phone: (011) 381 2057
• Cape Town: 61 St George’s Mall, Cape Town, 8001. Phone: (021) 480 4511
• Paarl: Metropolitan Centre, Wamakersplein, Fabriek Street, Paarl, 7646. Phone: (021) 860 3880/1
• Port Elizabeth: 236 Cape Road, Port Elizabeth, 6001. Phone: (041) 391 6700
• Mthatha: PRD Building, Cnr Durham and Sutherland Streets, Mthatha, 5099. Phone: (047) 501 7300/1

Other Essential Contacts

Prescribed Minimum Benefit Registration

For matters concerning prescribed minimum benefit registration, communicate via polmedapmb@medscheme.co.za. Ensuring you have this information is vital for managing essential healthcare coverage effectively.

Hospital Pre-authorisation

Handling hospital pre-authorisation is simplified through Polmed, and queries should be sent to polmedauths@medscheme.co.za. This service helps you manage hospital admissions with ease and efficiency.

Digital Support and Online Options

For digital support, Polmed members can take advantage of the Polmed Chat app available on mobile devices or via the Polmed website Member Zone. This app offers members a quick and convenient way to handle queries and manage their accounts digitally.

By keeping these contact details handy, Polmed members can efficiently address any queries, ensuring they receive the necessary support and services promptly whenever needed.