Polokwane Municipality Water Contact Details

When dealing with water issues in Polokwane, the Polokwane Municipality Water Contact Details are crucial for residents to have on hand. Whether you’re facing a water outage, need to report a leak, or inquire about your water bill, knowing how to reach the right department can save time and resolve issues efficiently.

Key Contact Numbers

Water and Sanitation Helpline

For urgent water and sanitation inquiries, the Water and Sanitation Helpline is your first point of contact. Dial 015 290 2376 for assistance with leaks, sewerage complaints, and other water-related concerns.

WhatsApp for Water Issues

Polokwane Municipality also provides a convenient WhatsApp number for residents to report water problems: 068 290 8736. This service allows for quick communication, making it easier to send updates and receive timely responses.

Municipal Call Centre

For general inquiries or to be directed to the appropriate department, contact the Municipal Call Centre at 015 290 2000 or 015 023 5000. When prompted, press 4 for water-related issues.

Physical Address and Additional Contacts

Location

Visit the Polokwane Municipality at Corner Landros Mare & Bodenstein Streets, Polokwane, 0700, for face-to-face consultations and assistance.

General Water and Sewerage Complaints

Residents can use the same helpline, 015 290 2376, for general complaints regarding water and sewerage services.

Water & Lights Account Enquiries

For questions related to your water or electricity bills, contact the Water & Lights Account Enquiries line at 015 290 2541.

Billing Queries via Email

You can also email your billing inquiries to billingc@polokwane.gov.za for a written response, ensuring you have a record of all communications.

Reporting Water Issues

To efficiently report water issues such as leaks, no water supply, or low pressure, utilize the helpline or the Call Centre. It is advisable to request a reference number, as this will help you track the status of your enquiry and ensure it is addressed promptly. For more guidelines on reporting, consider visiting resources like the Polokwane Local Municipality – Contact Details or learn how to report issues via Fixlocal.

Conclusion

Having the Polokwane Municipality Water Contact Details readily available can greatly aid in resolving water-related issues efficiently. Whether you prefer calling, using WhatsApp, or handling matters in person, these contact details ensure you reach the right resources for your needs. For more information on services or to read public notices regarding water supply disruptions, visit the official Polokwane Municipality website.