Here are the official Postbank contact details for South African Postbank (SOC) Ltd — the state-owned banking institution providing accessible financial services across South Africa: (postbank.co.za)
📌 Postbank Contact Details (South Africa)
📞 Customer Care & General Enquiries
- Customer Care Toll-Free: 0800 53 54 55 — Main contact line for general Postbank support. (postbank.co.za)
- Alternate Customer Line: 0800 53 33 50 — Additional toll-free contact. (postbank.co.za)
- National Contact Centre: 0860 111 502 — Central number for service-related issues. (postbank.co.za)
📞 SRD & Social Grant Contact
- SASSA SRD Enquiries (R350 grant support): 080 060 10 11 — Dedicated line for SRD-related Postbank issues. (postbank.co.za)
- Alternate SRD Lines: +27 13 754 9439 / 9428 / 9454 — Additional contact lines for Social Relief of Distress verification and problems. (postbank.co.za)
📧 Email Contacts
- General Enquiries: postbank.enquiries@postbank.co.za — Official email address for customer support queries. (postbank.co.za)
- Helpdesk: PBHelpdesk@postbank.co.za — Email support for account issues. (postbank.co.za)
- Fraud Reporting: fraud@postbank.co.za — For reporting suspected fraud and security incidents. (postbank.co.za)
- Tax Certificates: taxcertificates@postbank.co.za — Email to request your tax statements. (postbank.co.za)
📍 Postal & Physical Address
- Postal Address:
Private Bag X20609,
Bloemfontein, 9300, South Africa. (postbank.co.za) - Physical Headquarters (listed in public directories):
497 Sophie de Bruyn & Jeff Masemola Streets,
Pretoria, Gauteng, 0002, South Africa. (nationalgovernment.co.za)
📠 Fax
- Fax: +27 51 451 2384 — Available for some customer support communications. (postbank.co.za)
📌 About Postbank
Postbank (SOC) Ltd is a South African financial institution focused on inclusive banking services. It operates through Post Office retail branches nationwide, allowing customers to access banking services where Post Office counters are available. (postbank.co.za)
Postbank provides savings accounts, payment solutions, and services for Social Relief of Distress (SRD) grant recipients, and acts as a partner to government financial inclusion initiatives. (nationalgovernment.co.za)
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