Reignmac Contact Details

Overview

If you’re seeking accurate contact information for Reignmac Machinery Co., Ltd. (often shortened to “Reignmac”), here is a complete, up-to-date guide. This article provides the verified phone numbers, emails, physical address, website and tips on how and when to use these details, tailored for South African users.

Verified Contact Details

Phone Numbers

• Service hotline: +86 13923251885 (Reignmac Machinery Co.,Ltd.)
• Fax: 0086-757 2366 3335 (Reignmac Machinery Co.,Ltd.)
• WhatsApp (same as service hotline): +86 13923251885 (Reignmac Machinery Co.,Ltd.)

Email Address

• General enquiries: reignmac@reignmac.com (Reignmac Machinery Co.,Ltd.)

Physical Address

• No. 17 Fuan AV, Fuan Industrial Park, Leliu Town, Shunde City, Guangdong Province, China 528322 (Reignmac Machinery Co.,Ltd.)

Website

• Official website: https://www.reignmac.com/ (Reignmac Machinery Co.,Ltd.)

How to Use These Contact Details

What to Prepare

When contacting Reignmac from South Africa (or any international location), it’s helpful to:

• Mention your company name, location (South Africa) and your role.
• Specify the machine or product type you are interested in (e.g., four-side moulder, double-end tenoner) since Reignmac specialises in woodworking machinery. (Reignmac Machinery Co.,Ltd.)
• Provide technical requirements (e.g., width, thickness, production capacity) if known.
• Ask about shipping to South Africa, import duties, servicing and warranty terms.

Using Each Channel

• Phone / WhatsApp: Use for urgent enquiries or real-time conversation about specifications, availability and lead times.
• Email: Use for more detailed questions, quotes, sending drawings/specifications or confirming orders in writing.
• Website: Use to browse product catalogue, download brochures or check technical features before making contact.
• Fax: Rarely used nowadays, but available if sending official purchase orders or drawings internationally.
• Physical Address: Useful if you need to send documents by courier or verify the head office location, though from South Africa you’ll likely transact remotely.

When to Contact Which Department

• Sales / Quotes: Use the general email or WhatsApp number; mention you are in South Africa and require machine pricing, shipping cost to South Africa, local agent (if any).
• Technical Support / Spare Parts: Use the service hotline or email. In your message highlight your machine model and the issue or part required.
• After-sales / Warranty: Use whichever channel you used originally for purchase, and keep your contract/order details ready.
• General enquiries / new product info: Use the email or website contact form, referencing your interest and market (South Africa).

Escalation Options

If you’re unable to resolve an issue (e.g., warranty claim, machine performance problem) by contacting Reignmac directly:

• Ask for the regional distributor or agent for South Africa (many Chinese machine-manufacturers work via local agents).
• Ensure you have all purchase documentation (invoice, warranty certificate, machine serial number).
• For import issues (shipping delays, customs), involve your freight forwarder or South African importer.
• If all else fails and there’s a contractual dispute, review your purchase agreement and seek legal advice under South African import and consumer laws.