Rhino-Pak Contact Details

Rhino-PakContact Details

Overview

This guide compiles verified Rhino-Pak contact details from credible South African business listings and directories. It is designed to help you quickly find the correct phone numbers, email addresses, physical addresses, and web presence for Rhino-Pak, and to understand how best to use these channels for orders, product queries, and account matters.

Note: All details below are drawn from external sources and should be confirmed before high‑value transactions or visits, as businesses sometimes change numbers or locations.


Primary Rhino-Pak Contact Details

Main Business Listing (Anderbolt, Boksburg)

A widely referenced listing for Rhino-Pak appears in the South African business directory Cylex. According to the Rhino-Pak entry on Cylex South Africa, the company is listed at the following address in Boksburg:

The same listing notes that Rhino-Pak operates in the packaging sector (“packaging, packages, packing, pack” are given as related business categories), which aligns with the Rhino-Pak name and industry focus shown on the directory page.

Phone and Email Contact

The Cylex listing for Rhino-Pak contains a structured “Contact” section. However, as of the time of access, the phone number and email displayed there may be partially obscured or formatted for on-site viewing and could require clicking or solving a CAPTCHA to reveal fully. The listing explicitly shows that:

  • A telephone number and email link exist for Rhino-Pak on the Cylex page, but the complete strings are only available interactively on the site, not as open text.
  • Users are expected to access these directly via the Rhino-Pak listing on Cylex to see the most current number and email.

Because the directory does not expose the full values in plain HTML for external capture, these contact details cannot be reproduced here verbatim without risking inaccuracies. For the most up-to-date and exact phone and email information, use the contact buttons and reveal functions directly on the Cylex Rhino-Pak contact section.


Online Presence and Website

The Cylex listing includes an “Add website” prompt, and as of the latest crawl there is no official website URL displayed for Rhino-Pak on that page. This means:

  • No verified standalone website for Rhino-Pak is provided in the Cylex entry.
  • Searches for “Rhino-Pak” and variations (e.g., “Rhinopak packaging”) do not reveal a clearly branded, official company website that can be confidently associated with the Boksburg entity at 41 Mowbray Street.

Given this, the safest approach is:

If Rhino-Pak later publishes or links an official website on that directory listing, that would then be the authoritative URL to use.


How to Use Rhino-Pak Contact Details Effectively

When to Call vs. When to Email

Because the publicly accessible listing shows both phone and an email contact option (through the Cylex interface):

  • Phone (via the number shown on Cylex) is usually best for:
    • Urgent order queries or delivery problems.
    • Time-sensitive quotations or stock availability checks.
    • Confirming directions before visiting the Anderbolt premises.
  • Email (via the mail link on Cylex) is generally better for:
    • Formal quotations and written price confirmations.
    • Attaching specifications, drawings, or packaging requirements.
    • Account enquiries where you want a written record.

To access both, go to the Contact section on the Rhino-Pak Cylex page and use the “Show phone” or “Send email” style options as provided.

What to Prepare Before Contacting Rhino-Pak

When contacting a packaging company such as Rhino-Pak (as profiled on Cylex), it helps to prepare:

  • Company details
    • Your business name, contact person, and VAT number (for account or invoice questions).
  • Product or packaging requirements
    • Type of packaging (e.g., cardboard boxes, custom packaging).
    • Dimensions, volumes, or sample photos.
    • Estimated order quantities and repeat frequency.
  • Logistics information
    • Your delivery address and typical receiving hours.
    • Any special delivery constraints (offloading, security checks).

Having this ready will let the Rhino-Pak representative respond more accurately and reduce back-and-forth communication.


Departments and Typical Queries

The Cylex listing does not provide department-by-department breakdowns (such as “Sales”, “Accounts”, or “Customer Service”). Instead, a single business contact point is presented. For practical purposes, you can use the main contact to reach different functions:

Sales and Quotations

Use the phone or email exposed on Cylex – Rhino-Pak for:

  • New packaging product enquiries.
  • Requests for quotations and pricing.
  • Questions about available stock or lead times.

When emailing, put a clear subject line such as “Quotation Request – [Product Type]” and specify quantities and delivery location.

Accounts and Billing

If Rhino-Pak has an accounts department, it will typically be accessed via the same switchboard or general email, then internally redirected. Use the same contact tools on the Cylex page for:

  • Statements, invoices, and proof of payment queries.
  • Updating billing details or VAT registration.
  • Credit applications and account terms.

Mention “Accounts query” in the subject or at the start of the call so your query is routed faster.

Collections and Deliveries (Logistics)

Given the physical address at 41 Mowbray Street, Anderbolt, Boksburg 1459, referenced on Cylex’s Rhino-Pak listing, you can:

  • Confirm collection times and loading facilities via phone.
  • Ask for directions or any site access rules.
  • Clarify lead times for orders to be ready for pickup.

Always confirm visiting or collection times in advance using the phone number shown on the Cylex page, as operating hours are not explicitly listed.


Escalation Options and Consumer Protection

The available sources (primarily Cylex – Rhino-Pak) do not list an internal escalation path (such as a dedicated complaints line). If you are unable to resolve an issue directly with Rhino-Pak:

  1. Escalate in writing
    • Send a clear email via the Cylex contact facility outlining:
      • Dates, order numbers, and amounts.
      • The problem encountered.
      • What resolution you are seeking and by when.
  2. Use South African consumer and industry bodies (where applicable)
    • If you purchased as a consumer (not via a business-to-business account), you may have recourse under the Consumer Protection Act (CPA). Guidance is available from the National Consumer Commission.
    • For general business disputes, the Consumer Goods and Services Ombud and similar bodies sometimes assist where the sector falls under their jurisdiction; see their guidance on the CGSO website.
  3. Document everything
    • Keep copies of all emails, quotations, delivery notes, and invoices. This will support any formal complaint or mediation process.

Summary

  • The most concrete and verifiable public contact point for Rhino-Pak is the Cylex South Africa business listing, which provides the physical address in Anderbolt, Boksburg and interactive access to the telephone number and email contact:
    Rhino-Pak on Cylex South Africa.
  • No clearly identified official standalone website is linked from that directory listing as of the latest check.
  • Use the phone number on the Cylex page for urgent or complex issues and its email function for detailed written communication and quotes.
  • For unresolved disputes, escalate in writing and, if necessary, consult South African consumer protection bodies such as the National Consumer Commission.

For the most accurate and up-to-date Rhino-Pak contact details, always refer directly to the live listing on Cylex South Africa before visiting or placing significant orders.

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