SACAP Contact Details

Overview

The South African Council for the Architectural Profession (SACAP) is the statutory body that regulates the architectural profession in South Africa. It oversees registration, professional conduct, and education standards for architectural practitioners. This guide compiles verified SACAP contact details and explains how and when to use them, based entirely on information from SACAP’s official website and related authoritative sources.

Main SACAP Contact Details

Head Office (Johannesburg)

According to the official SACAP website, the Council’s head office is located at:

• Physical Address:
  51 Wessel Road,
  Right Wing,
  Rivonia, Sandton, 2128
  (listed on SACAP’s Contact page and repeated on their homepage footer)

• Postal Address:
  P.O. Box 1500,
  Rivonia,
  2128, South Africa
  (as provided on SACAP’s Contact Us section)

• General Telephone Number:
  +27 (0) 11 479 5000
  (listed under SACAP’s main contact details on the Contact page)

• General Fax Number:
  +27 (0) 11 479 5100
  (also provided on the same Contact page)

• General Email Address:
  info@sacapsa.com
  (given as the primary email on SACAP’s Contact page)

• Official Website:
  https://www.sacapsa.com – this is the domain used across all SACAP pages, including their About section.

Best Uses of the Main Contact Details

Use the main phone line (+27 11 479 5000) or info@sacapsa.com for:

• General enquiries about registration categories and requirements.
• Clarification on renewal deadlines, fees, and CPD expectations.
• Guidance on where to direct more specialised queries (e.g., complaints, accreditation).
• Checking office hours or confirming details before visiting the Rivonia office.

Have your ID number, registration number (if applicable), and clear description of your query ready before you call or email to help SACAP staff respond efficiently.

Department-Specific Contact Details

SACAP divides its core functions into directorates. While SACAP’s public website provides a single generic email and phone number for most engagements, the different directorates are described under the organisational structure. Below is how you should route different types of queries, based on SACAP’s published directorate roles on its Organisational Structure page.

1. Registration Directorate

The Registration Directorate manages:

• Registration of professionals and candidates in the four architectural categories.
• Maintenance of the register and processing of new applications and renewals.
• Upgrading between categories and verification of registration status.

SACAP explains these responsibilities under its Registration Directorate overview.

How to contact Registration:

• Primary channel:
  Use the central email info@sacapsa.com or call +27 11 479 5000 and request to be transferred to Registration (as SACAP only publishes the central contact and directs users via the Contact page).

When to contact Registration:

• Applying for registration as a professional or candidate.
• Updating personal details or confirming your status on the register.
• Queries about registration fees and renewal processes.

What to prepare:

• Your full name and ID/passport number.
• Any previous SACAP registration number.
• Copies of qualifications and experience summaries if you are enquiring about new or upgraded registration.

2. Education & Accreditation Directorate

This directorate deals with:

• Accreditation of architectural learning programmes and institutions.
• Monitoring standards of architectural education.
• Liaising with universities, universities of technology, and other providers.

These functions are described under the Education & Accreditation stream on SACAP’s Directorate structure page.

How to contact Education & Accreditation:

• Primary channel:
  Contact SACAP via info@sacapsa.com or +27 11 479 5000 and indicate that your query relates to accreditation or education. The Contact page provides the central switchboard and email for routing (Contact SACAP).

When to contact this directorate:

• You are an institution seeking information on accreditation requirements or site visits.
• You are a student wanting to confirm whether a programme is SACAP-accredited.
• You need information on educational standards or policy documents affecting curricula.

What to prepare:

• Name of the institution and programme.
• Any official correspondence or reference numbers from previous accreditation interactions.
• Clear questions (e.g., “Is XYZ degree at ABC University accredited by SACAP?”).

3. Professional Conduct & Regulation

SACAP is mandated to regulate professional conduct in the architectural profession, including:

• Handling complaints against registered persons.
• Investigating alleged improper conduct.
• Ensuring compliance with the Code of Professional Conduct.

These regulatory responsibilities are outlined in SACAP’s broader mandate on its About SACAP page.

How to lodge a complaint or conduct-related query:

• SACAP guides the public to use the core contact details for all initial engagement; the Contact Us page lists info@sacapsa.com and +27 11 479 5000 as the main channels. In your email or call, state that your matter relates to a professional conduct complaint or investigation.

When to contact SACAP about conduct:

• You believe a registered architectural professional has breached professional standards.
• You need clarity on the Code of Conduct or disciplinary process.
• You are a registered person seeking guidance on ethical obligations.

What to prepare:

• Full details of the complaint, including dates, names, and supporting documents.
• Any contracts, drawings, or written communications relevant to the issue.
• Your contact details for follow-up.

4. Continuing Professional Development (CPD) and Renewal

SACAP’s regulatory framework includes continuing professional development (CPD) and professional renewal requirements. Information on ongoing regulation and professional standards is discussed in the About SACAP and related regulatory pages.

How to contact SACAP about CPD:

• Use info@sacapsa.com and specify in the subject line that the query is about CPD or renewal, or call +27 11 479 5000 and request the CPD/registration renewals team, as directed by the central details listed on the Contact page.

When to use these details:

• Clarifying CPD requirements for your registration category.
• Querying CPD points, approved activities, or reporting.
• Checking renewal deadlines and penalties for late renewal.

What to prepare:

• Your SACAP registration number.
• Up-to-date CPD records or certificates.
• Any notices or emails from SACAP regarding renewal.

How to Use SACAP Contact Details Effectively

1. Email vs Telephone

SACAP provides both a general email and switchboard number on its Contact page:

• Use email (info@sacapsa.com) when:
  • You need to attach documents (proof of qualifications, complaint evidence, forms).
  • Your query is not urgent and can wait for a written reply.
  • You want a written record of SACAP’s response.
• Use the phone (+27 11 479 5000) when:
  • You need quick clarification.
  • You are unsure which department to contact and need to be routed.
  • You want to confirm receipt of documents you have already emailed.

2. Information to Include in Emails

To improve response times when emailing info@sacapsa.com:

• Use a clear subject line: e.g. “Registration Query – Candidate Architectural Technologist” or “Complaint – Alleged Professional Misconduct”.
• Include:
  • Full name and ID/passport number.
  • SACAP registration number (if applicable).
  • Contact number.
  • Brief, structured description of the issue.
• Attach relevant PDFs (qualifications, contracts, correspondence, etc.).

These practices align with standard procedures for statutory councils and are consistent with SACAP’s directive to route queries via its central contacts as shown on the Contact Us page.

3. Visiting the SACAP Office

If you plan to visit:

• Confirm office hours via +27 11 479 5000 beforehand, using the central line provided on the Contact page.
• Take:
  • Your ID and any supporting documents.
  • Copies of forms or emails already sent.
• Go to the Rivonia, Sandton physical address listed by SACAP: 51 Wessel Road, Right Wing, Rivonia, Sandton, 2128 (SACAP Contact Us).

Escalation and Complaints Beyond SACAP

SACAP is the statutory regulator established under South African legislation to oversee architects, as explained in its institutional role on the About SACAP page. For most architectural professional issues, SACAP is the primary and appropriate authority.

If you have followed SACAP’s internal complaints and disciplinary processes and still need further assistance:

• For broader consumer or contractual disputes that go beyond professional conduct (e.g., general building disputes), you may also seek advice from general consumer or legal channels such as legal practitioners or consumer protection bodies. However, SACAP does not list any external ombudsman for architectural matters on its site, and therefore no specific ombudsman contact can be cited from official SACAP or government sources.

Always start by using SACAP’s own process via info@sacapsa.com and +27 11 479 5000, as that is the route formally provided on their Contact page.

Summary of SACAP Contact Details

All verified details below are drawn from SACAP’s official Contact Us page and related sections of the official site:

• Organisation: South African Council for the Architectural Profession (SACAP)
• Website: https://www.sacapsa.com
• Physical Address: 51 Wessel Road, Right Wing, Rivonia, Sandton, 2128
• Postal Address: P.O. Box 1500, Rivonia, 2128, South Africa
• Telephone: +27 (0) 11 479 5000
• Fax: +27 (0) 11 479 5100
• Email: info@sacapsa.com

For accurate, up-to-date SACAP contact details, always refer directly to the official SACAP Contact page.