Contact Details

Sacpcmp Contact Details

Sacpcmp Contact Details

Overview

The South African Council for the Project and Construction Management Professions (SACPCMP) is the statutory body that registers and regulates Project and Construction Management professionals in South Africa. Below are the most up-to-date, verified SACPCMP contact details, with guidance on when and how to use each channel.

Main Sacpcmp Contact Details

Head Office (Johannesburg)

The official SACPCMP head office details are published on the Council’s own contact page.

Use the main switchboard and general email for broad queries such as registration guidance, CPD clarification, or to be redirected to the correct department.

Department-Specific Sacpcmp Contact Details

SACPCMP publishes several dedicated departmental email addresses for more efficient handling of queries.

1. Registration and Applications

For registration of Candidate and Professional categories (e.g., Construction Manager, Construction Project Manager, etc.):

  • Registration and applications
    Email: applications@sacpcmp.org.za
    (listed under departmental emails on the SACPCMP contact page)

Use this email for:

  • New registration applications
  • Upgrade applications (from Candidate to Professional)
  • Application status checks
  • Queries regarding required documents and fees

2. Continuing Professional Development (CPD)

For CPD-related matters and recognition of CPD providers:

Use this email when you need to:

  • Clarify CPD requirements for your registration category
  • Submit or query CPD activity records
  • Apply as a CPD provider or confirm provider status

3. Finance and Accounts

For payment, invoices and account queries:

Use this email for:

  • Proof of payment submissions (e.g., registration or annual fees)
  • Invoice requests and account statements
  • Queries on outstanding balances or incorrect billing

4. Complaints and Ethics / Professional Conduct

For complaints about registered persons or ethical concerns:

Use this address to:

  • Lodge a formal complaint against a registered professional
  • Request information about the complaints process
  • Follow up on lodged complaints

5. General Administrative Queries

If you are unsure which department to use:

Send general questions here, including:

  • Verification that a person is registered
  • General information about categories of registration
  • Clarification on forms and procedures

How to Use Sacpcmp Contact Details Effectively

Before You Phone or Email

To speed up response times and reduce back-and-forth, prepare the following:

  • Your SACPCMP registration number (if already registered)
  • ID / passport number (for identity verification if requested)
  • Full name and contact details (email and mobile number)
  • Relevant supporting documents in PDF format (e.g., qualifications, proof of payment)
  • Clear subject line in emails, such as “Status of Professional CM Application – [Your Name]”

SACPCMP’s official site urges applicants and registered persons to follow the processes and documentation requirements set out in their online resources, so reviewing the guidelines on the SACPCMP website before contacting them will help you ask precise questions.

Best Channels for Common Queries

  • Registration status or help with forms:
    Email applications@sacpcmp.org.za and include your full name, ID, and any SACPCMP application or registration number. Attach supporting documents as requested in the guidelines on the SACPCMP registration pages.

  • CPD compliance, points and events:
    Email cpd@sacpcmp.org.za with your registration number and a short description (e.g., “CPD record update request”).

  • Fee payments and invoices:
    Email finance@sacpcmp.org.za with proof of payment, your registration number, invoice reference, and date of payment as recommended in the fee structures and notices published on the SACPCMP website.

  • Complaints about professionals:
    Use complaints@sacpcmp.org.za, following the complaints and disciplinary procedures described in SACPCMP documents accessible via the SACPCMP governance and policies section.

  • Telephone follow‑up:
    If email responses are delayed, you can call the main line +27 (0) 11 318 3402 and quote your previous email or reference number from the correspondence, as listed on the SACPCMP contact page.

When to Use Which Sacpcmp Department

Registration Department

Contact applications@sacpcmp.org.za when:

  • You are applying for the first time as a Candidate or Professional
  • You need to upgrade your category or change your registration status
  • Your application is delayed and you require a status update

Check the registration requirements and categories first on the SACPCMP registration information pages so your query is specific and aligned with current rules.

CPD Department

Use cpd@sacpcmp.org.za when:

  • You are unsure how many CPD points you must earn
  • You want to confirm if an activity counts towards CPD
  • You are a provider requesting recognition or confirmation of approval

Refer to current CPD policy documents and guidelines linked from the SACPCMP CPD information before sending detailed questions.

Finance Department

Use finance@sacpcmp.org.za when:

  • You require official invoices or receipts
  • You need clarity about fee deadlines or amounts
  • You believe a payment has not been allocated correctly to your account

SACPCMP regularly updates fee schedules on the fees information page; checking that first ensures your query uses the latest figures.

Complaints / Ethics Department

Use complaints@sacpcmp.org.za when:

  • You wish to lodge a formal complaint regarding professional conduct
  • You want to understand the disciplinary process and potential outcomes
  • You are following up on a previously lodged complaint

Disciplinary and ethical frameworks are set out in Council policies accessible from the SACPCMP governance and policies section, which explain how complaints are assessed and handled.

General Administration

If none of the above clearly fits your issue, email admin@sacpcmp.org.za or phone +27 (0) 11 318 3402, and request to be directed to the correct unit, as advised on the SACPCMP contact page.

Escalation Options and Further Assistance

Internal Escalation within Sacpcmp

  1. Start with the relevant departmental email (e.g., applications@sacpcmp.org.za).
  2. If you receive no response after a reasonable period (for instance, 10–15 working days), follow up by:
    • Replying to the same email thread, and
    • Calling the main line +27 (0) 11 318 3402, quoting your email subject and date, as per the contact information on the SACPCMP official contact page.

You can also request contact with a supervisor or manager within that department if your matter is urgent or long outstanding.

External Escalation (Regulatory Context)

SACPCMP is established under the Project and Construction Management Professions Act, 2000, and operates under the broader built environment legislative framework referenced by the Council for the Built Environment (CBE). Where complaints involve broader built environment regulation, you may consult the CBE’s guidance for cross‑council issues, as detailed on the CBE official website.

For consumer‑type disputes, you may also seek assistance through general South African ombuds and complaint mechanisms (for example, where contractual or professional service issues overlap with consumer protection), using channels outlined by the Consumer Protection Act resources on the South African Government’s website.

Summary of Key Sacpcmp Contact Details

All details below are drawn from the official SACPCMP contact page and related official resources:

  • Main telephone: +27 (0) 11 318 3402
  • General email: admin@sacpcmp.org.za
  • Registration / applications: applications@sacpcmp.org.za
  • CPD enquiries: cpd@sacpcmp.org.za
  • Finance / accounts: finance@sacpcmp.org.za
  • Complaints / ethics: complaints@sacpcmp.org.za
  • Physical address: SACPCMP House, 446 Rigel Avenue South, Erasmusrand, Pretoria, South Africa
  • Postal address: P.O. Box 6286, Halfway House, 1685
  • Website: https://www.sacpcmp.org.za/

For the most accurate, up‑to‑date Sacpcmp contact details, always refer back to the official SACPCMP contact‑us page, as that is where the Council publishes any future changes.

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