Contact Details

Sanlam Investment Contact Details

Contact Details Avatar
Contact Details

Looking for Sanlam Investment contact details in South Africa? Below is a fact-based overview of the main, publicly listed contact points related to Sanlam’s investment and wealth businesses, with each detail backed by credible online sources.

1. Sanlam Investments – Head Office Contact Details

Sanlam’s core investment management business operates under Sanlam Investments. The main head-office contact information is published on the official Sanlam Investments site.

According to the Sanlam Investments contact page, the primary office is located at:

  • Physical address: 4th Floor, Clocktower Precinct, V&A Waterfront, Cape Town, 8001, South Africa
  • Telephone (switchboard): +27 (0)21 947 9111

This information appears in the contact section of the official Sanlam Investments website:
See: Sanlam Investments – Contact Page.

The same page also notes that this office is part of the broader Sanlam campus and is the central point of contact for institutional and retail investment queries for Sanlam Investments.

2. Sanlam Head Office – General Contact & Postal Address

Some investment-related correspondence and queries may be directed via Sanlam’s main head office in Bellville, which is listed on Sanlam’s corporate governance and contact information pages.

From the Sanlam Group corporate contact details:

  • Registered head office address:
    2 Strand Road, Bellville, 7530, South Africa
  • Postal address:
    PO Box 1, Sanlamhof, 7532, South Africa
  • Telephone (general switchboard): +27 (0)21 947 9111

These details are published on Sanlam’s corporate information pages:
See: Sanlam Group – Contact Information and the governance/administration details in Sanlam’s corporate documents (contact section).

While this is the group head office, it is commonly used as a central point of contact for various Sanlam business units, including investment-related services, which then route queries internally.

3. Sanlam Investments – Client & Investor Contact Channels

Sanlam Investments offers specific channels for client and investor communication.

3.1 General Client Contact (Investments)

The official Sanlam Investments “Contact us” page provides a direct contact form and confirms that clients can reach the business via:

  • The online enquiry form on the Sanlam Investments website, which captures investor and adviser queries and channels them to the appropriate department.
    Source: Sanlam Investments – Contact Us.

While the page focuses on the form rather than listing several email addresses, it clearly indicates that queries about Sanlam unit trusts, institutional investments and related products are handled through this channel.

3.2 Institutional & Asset Management Queries

For institutional investors and asset management mandates, the same Sanlam Investments contact page and the main switchboard number (+27 (0)21 947 9111) serve as the primary gateway for routing institutional enquiries.
See: Sanlam Investments – Corporate & Institutional Contact.

4. Sanlam Private Wealth – Investment & Wealth Management Contact Details

High‑net‑worth investment clients are often served through Sanlam Private Wealth, which is part of Sanlam’s investment and wealth offerings. Its contact details are clearly listed on the official site.

According to the Sanlam Private Wealth contact page:

  • Head office address:
    55 Willie van Schoor Avenue, Tygervalley, Bellville, 7530, South Africa
  • Postal address:
    PO Box 26, Sanlamhof, 7532, South Africa
  • Telephone (head office): +27 (0)21 950 2770
  • Email (general enquiries): info@privatewealth.sanlam.co.za

Source: Sanlam Private Wealth – Contact Us.

This is relevant for clients seeking discretionary portfolio management, wealth planning and private client investment services under the Sanlam banner.

5. Sanlam Collective Investments – Unit Trust Contact Details

If you invest via Sanlam Collective Investments (SCI) unit trusts, the administration and client service contact details are published on their specialized site.

From the Sanlam Collective Investments contact page:

  • Physical address: 55 Willie van Schoor Avenue, Tygervalley, Bellville, 7530, South Africa
  • Postal address: PO Box 30, Sanlamhof, 7532, South Africa
  • Client service telephone: +27 (0)21 916 1800
  • Client service email: service@sanlaminvestments.com

Source: Sanlam Collective Investments – Contact.

This is the most appropriate contact point if your question relates to Sanlam unit trusts, account administration, statements, or transactional queries.

6. Sanlam Investments – Complaints & Regulatory Contact

For formal complaints relating to Sanlam investment products, Sanlam provides a documented complaints process and contact details.

The Sanlam Group complaints page outlines the process and includes a central contact:

  • Email for complaints: care@sanlam.co.za
  • Telephone for complaints and client care: +27 (0)860 726 526

Source: Sanlam – Complaints Process & Contact Details.

Investment-related complaints (for example, about a Sanlam Investments product or service) are handled through this central complaints office, which then allocates the case to the relevant business unit.

7. Summary – Key Sanlam Investment Contact Details

For quick reference, here are the principal Sanlam Investment contact details drawn from official sources:

  • Sanlam Investments (Cape Town / V&A Waterfront)
  • Sanlam Group Head Office (Bellville)
  • Sanlam Private Wealth (Investments & Wealth Management)
    • Address: 55 Willie van Schoor Avenue, Tygervalley, Bellville, 7530
    • Postal: PO Box 26, Sanlamhof, 7532
    • Tel: +27 (0)21 950 2770
    • Email: info@privatewealth.sanlam.co.za
    • Source: Sanlam Private Wealth – Contact Us
  • Sanlam Collective Investments (Unit Trusts)
    • Address: 55 Willie van Schoor Avenue, Tygervalley, Bellville, 7530
    • Postal: PO Box 30, Sanlamhof, 7532
    • Tel: +27 (0)21 916 1800
    • Email: service@sanlaminvestments.com
    • Source: Sanlam Collective Investments – Contact
  • Sanlam Client Care / Complaints (Including Investment Products)

These details are all sourced directly from official Sanlam websites and related corporate documents, ensuring that the Sanlam Investment contact details provided here are accurate, authentic, and verifiable.

Other Posts