SARS ombudsman

How do I contact the SARS Ombudsman?

0860 12 12 16

By calling the SARS Complaints Management Office (CMO) on 0860 12 12 16.

How do I lodge a complaint to the Ombudsman?

You may call the OBS Call Centre on our ShareCall number 0860-800-900. Should your complaint fall within the jurisdiction of another Ombudsman, the call centre agent will advise you and may also transfer your call to the relevant Ombudsman’s office for you. You may submit a complaint via our webpage www.obssa.co.za.

How do you escalate a matter with SARS?

If you are unhappy with SARS’s service after following the normal processes, you may complain:

1. Through SARS eFiling or.
2. By calling the SARS Contact Centre on 0800 00 7277 or.
3. By calling the SARS Complaints Office at 0860 12 12 16 or.
4. At a SARS Branch by making an appointment.

Who is the current tax ombudsman?

The Minister of Finance, Mr Enoch Godongwana has in terms of section 14 of the Tax Administration Act, of 2011, appointed Ms Yanga Mputa as the Tax Ombud effective from 1 July 2023.

sars ombudsman

sars ombudsman