Standard Bank Corporate Credit Card

Standard Bank Corporate Credit Card Contact Details

In a Nutshell

• Main contact methods for Standard Bank Corporate Credit Card.
• Different departments and their contact information.
• Quick and easy steps to reach customer service.
• Frequently asked questions related to the topic.

Table of Contents
1. General Contact Information
2. Specific Departments
– Customer Support
– Fraud and Security
– Billing and Payments
3. Online Resources
4. Tips for Efficient Service
5. FAQ

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General Contact Information

Standard Bank offers multiple ways to get in touch regarding their Corporate Credit Cards.

• Phone Support: For general inquiries, call Standard Bank’s helpline at 0860 123 000.
• Email: Send your queries to corporate@standardbank.co.za.
• Postal Address: Standard Bank South Africa, PO Box 8436, Johannesburg, 2000.

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Specific Departments

Customer Support

For general customer support:

• Phone: 0860 123 456
• Email: custsupport@standardbank.co.za

Fraud and Security

If you suspect fraud or need security assistance:

• Immediate Assistance: 0800 123 456
• Email: fraud@standardbank.co.za

Billing and Payments

For billing inquiries and payment issues:

• Phone: 0860 123 789
• Email: billing@standardbank.co.za

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Online Resources

Standard Bank also provides a wealth of information and services online:

• Official Website: Standard Bank Corporate Credit Card
• Corporate Portal: Contact Details

Visit Contact Details South Africa for more information.

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Tips for Efficient Service

Here are some tips to ensure you receive efficient service when contacting Standard Bank:

• Have Your Account Details Ready: Always have your account number and other identification details on hand to make the process smoother.
• Clear Communication: Be clear and concise about your issue to ensure it is directed to the right department.
• Use the Appropriate Channel: Depending on the urgency, choose the right mode of communication – phone for immediate assistance, email for detailed queries.

External Resources:
– South African Banking Overview
– National Credit Regulator

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FAQ

Find answers to the most common questions below:

1. How do I report a lost or stolen Standard Bank Corporate Credit Card?
   • Answer: Call 0860 123 000 immediately to report a lost or stolen card.
2. What should I do if I detect fraudulent activity on my account?
   • Answer: Contact the Fraud and Security department at 0800 123 456 right away.
3. How can I request an increase in my credit limit?
   • Answer: Submit a formal request via email to custsupport@standardbank.co.za or call 0860 123 456.
4. What are the working hours for customer support?
   • Answer: Standard Bank customer support operates from 8 am to 6 pm on weekdays.
5. How do I set up online account management for my Corporate Credit Card?
   • Answer: Visit the Standard Bank Corporate Credit Card page for instructions on setting up online account management.

By following these guidelines and tips, you can efficiently manage your Standard Bank Corporate Credit Card account and reach the necessary support when needed. For more information and further contact details, visit Contact Details South Africa.