Standard Bank customer care

Standard Bank Group Limited is a major South African bank and financial services group. It is Africa’s biggest lender by assets. The company’s corporate headquarters, Standard Bank Centre, is situated in Simmonds Street, Johannesburg. 

standard bank customer care

How do I contact Standard Bank customer care?

If you have a query that relates to debits, credits or fees on your account, you can contact us 0860 123 000.

How do I contact Standard Bank by WhatsApp?

To access the Standard Bank chatbot, customers can send a message via WhatsApp to +27 64 570 0291. The information that will be available on this service include: What banking service are available during the lockdown.

How do I contact Standard Bank Mobile SIM?

You can contact us through our Customer Services department: by calling 080 121 2577 (at normal charges) or 135 (free of charge if you have a Standard Bank SIM card). by email at support@mobile.standardbank.co.za.

How do I lodge a complaint with Standard Bank?

Lodging of a complaint:

1. Directly with their relationship manager / Client Co-ordinator;
2. With the relevant product personnel that they are engaging or interacting with;
3. For eMarketTrader: by contacting the service desk on 011 415 4600 or by sending an email to cs@standardbank.co.za; or.

standard bank customer care