Tracker South Africa Contact Details
Essential Highlights
- Tracker South Africa provides several contact methods, including phone numbers, email addresses, and online forms.
- The company’s main customer service line is 0860 60 50 40.
- Online support can be accessed through their official website.
- Regional offices provide specific contact points for localized assistance.
- Frequently Asked Questions (FAQs) cover common customer inquiries.
Table of Contents
Overview of Tracker South Africa
Tracker South Africa is a leading provider of telematics solutions, offering vehicle tracking and fleet management services. As a prominent player in the market, Tracker South Africa prides itself on exceptional customer service and support for its various products and services.
Primary Contact Methods
Phone Support
For immediate assistance, customers can contact Tracker South Africa via their customer service hotline:
– Customer Service: 0860 60 50 40
– Sales and Renewals: 0860 30 30 30
These phone lines are typically available during standard business hours, ensuring customers can get timely help when needed.
Email and Online Support
For those who prefer digital communication, Tracker South Africa offers several online methods:
– Customer Service Email: customerservices@tracker.co.za
– Technical Support Email: techsupport@tracker.co.za
– General Inquiries: Visit their contact page.
The official website also features an online form where users can submit inquiries and receive follow-up communication from the support team.
Regional Office Contact Details
Tracker South Africa has multiple regional offices to provide localized support:
- Johannesburg Office:
- Phone: 011 242 2000
- Address: Tracker House, 28 Catherine Avenue, Morningside, Sandton
- Cape Town Office:
- Phone: 021 527 2000
- Address: 1 Century City Drive, Century City, Cape Town
- Durban Office:
- Phone: 031 576 1000
- Address: La Lucia Ridge Office Park, Armstrong Avenue, La Lucia Ridge
Customers are encouraged to contact their nearest office for specialized assistance and regional services.
FAQs
1. How can I track my vehicle with Tracker South Africa?
You can track your vehicle by logging into the customer portal on the official website.
2. What should I do if my Tracker device is not working?
Contact the technical support team via techsupport@tracker.co.za or call 0860 60 50 40 for troubleshooting assistance.
3. How do I update my contact details with Tracker South Africa?
To update your contact details, call customer service at 0860 60 50 40 or log into your account on the official website.
4. Can I transfer my Tracker service to a new vehicle?
Yes, you can transfer your Tracker service to a new vehicle. Contact the customer service team at 0860 60 50 40 for more information.
5. What are the subscription options for Tracker South Africa services?
Tracker South Africa offers various subscription plans. Details can be found by calling the sales team at 0860 30 30 30 or visiting the contact page.
6. Does Tracker South Africa offer mobile app support?
Yes, Tracker South Africa has a mobile app that allows you to track and manage your vehicle. For more details, visit their official site.
7. Where can I find the Tracker South Africa office locations?
Office locations and contact info can be found in the Regional Office Contact Details section above or on the office locations page.
For more comprehensive information, including customer reviews and additional service offerings, check out these relevant authority sites, South African Consumer Site, and Fleet Management Review.
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