Translux Contact Details Port Elizabeth

Translux is one of South Africa’s well-known long-distance bus service providers, offering a convenient and affordable way to travel across the country. If you find yourself in Port Elizabeth and need to get in touch with Translux, knowing the correct contact details is crucial. This guide provides everything you need, ensuring your interaction with Translux is seamless and effective.

Essential Highlights

• Primary Contact Information: Updated contact details for easy access.
• Booking and Support Details: How to book tickets and receive customer support.
• Online Alternatives: Useful links for booking and information online.
• FAQs: Common questions for additional clarity.

Table of Contents

• Contact Details
• Booking and Support Services
• Online Resources and Links
• FAQs

Contact Details

Translux’s Port Elizabeth Office:
– Physical Address: 319 Govan Mbeki Ave, North End, Port Elizabeth, 6001.
– Phone Number: +27 860 287 287. The hotline is available for reservations, inquiries, and customer support.
– Email Address: For detailed queries, use info@translux.co.za. They aim to respond within 24-48 hours.

These details ensure you can reach out for assistance or information regarding your travel plans.

Booking and Support Services

Travel with Ease: Translux offers various avenues for booking and acquiring support.

• In-Person Booking: Visit the Port Elizabeth office for face-to-face service.
• Telephone Booking: Call the hotline number provided above for reservations.
• Customer Support: Beyond bookings, the hotline aids with schedule queries, luggage information, and emergencies.

Booking Online:
– Visit Translux Booking to access digital ticket reservations and scheduling. This webpage is user-friendly and ensures quick booking experiences.

Online Resources and Links

Maximize Convenience:

For those who prefer online interactions, here are some valuable resources:
– Contact Details South Africa: Explore a broad range of contact information for various South African services.
– Useful Traveler Resource: Autobus, a trusted source for bus schedules and fare comparisons, gives a detailed overview of Translux travels.
– South African Tourism: Offers insights into places to explore in South Africa, making travel planning more informative.

These resources are designed to make your experience with Translux as smooth as possible, whether you’re searching for contact information or looking to purchase tickets.

FAQs

Common Questions Addressed:

1. What are Translux’s operating hours in Port Elizabeth?
   • The main office generally operates from 9 AM to 5 PM, Monday through Friday. Weekends may have limited hours.
2. Can I change my ticket booking online?
   • Yes, visit Translux’s online booking page to manage your bookings.
3. How do I claim a refund?
   • Contact customer service via the hotline or email for refund procedures.
4. What is the luggage policy?
   • Translux allows one large suitcase (up to 30 kg) per passenger, with additional fees for extra or overweight luggage.
5. Are there discounts for children or seniors?
   • Discounts are available under certain conditions. Check online resources or contact customer service for eligibility and details.
6. Is there Wi-Fi on Translux buses?
   • Some buses offer Wi-Fi. Confirm availability during booking or inquire at the office.
7. What happens if I miss my bus?
   • Contact the hotline immediately. Depending on availability, staff may assist with rebooking at an extra charge.

By understanding these details and utilizing the resources provided, you can ensure a smooth and stress-free travel experience with Translux in Port Elizabeth. For further inquiries, always feel free to visit the main contact information source. Safe travels!