Absa insurance contact details
This section contains the Absa insurance contact details to help you find the relevant information.
For general Absa Instant Life insurance queries, contact clientservices@absainstantlife.co.za or call 0860 000 072. The physical office address is Absa Contact Centre, 9 Lothbury Street, Auckland Park, Johannesburg, 2092, and the postal address is Absa Towers North, PO Box 421, Johannesburg, 2000, South Africa[1].
Absa Insurance Company offers several direct contacts for specific services:
- General queries: Tel: 0860 20 21 22; Email: aicdd@absa.africa
- Complaints (all AIC Products): Tel: 0860 111 665; Email: ais.complaints@absa.co.za
- Credit Protection services and claims: Tel: 0860 227 253; Email: creditlifeadmin@absa.co.za (general); creditlifeclaims@absa.co.za (claims)
- Claim related complaint: Email: absalifecrc@absa.co.za
- idirect by Absa: Tel: 0860 20 21 22; Email: idirectamendments@absa.co.za
- Activate by Absa product queries: Tel: 0860 222 762; Email: activateadmin@absa.africa
- Extended Cover queries: Tel: 0860 100 876; Email: extcov@absa.co.za
- Claims call centre: Tel: 0860 112 229
- Absa Road Cover: Tel: 0860 726837 / 0860 RCOVER / 726 837 (08:30–16:30)
- Mechanical Warranty Breakdown / Tyre and Rim / Scratch and Dent / Booster Customer Care & Claims Hotlines: Tel: 0861 666 488; Email: CustomerCare@za.innovation-group.com
- Fax for claims: +27 11 223 1643, 0860 410 007
For specific insurance products:
- Car insurance: Tel: 0860 111 630; Email: absa@absa.co.za
- Household contents or Building/Homeowner’s Comprehensive Insurance: Tel: 0860 100 876; Email: absa@absa.co.za (contents) or adminhoc@absa.co.za (building)
- Home Loan Protector insurance: Tel: 0860 227 253; Email: lifesales@absa.co.za
- Portable possessions insurance: Tel: 0861 722 272
For general business inquiries, you can contact Absa Insurance Company at 180 Commissioner Street, Johannesburg, 2001, Gauteng, or call 0860 08600[7].