Absa Activate

Absa Activate Contact Details

This section provides the Absa Activate contact details to assist with your insurance product queries and support needs.

For any Absa Activate product queries or assistance, you can contact their support team during office hours (Monday to Friday, 08:00 to 16:30) by calling 0860 222 762 or emailing ActivateAdmin@absa.africa^[1].

For claims-related complaints or queries, email ActivateClaims@absa.africa^[2].

In the case of emergencies (home, medical, or roadside), use the Emergency button on your Activate App or call 0800 046 637^[1].

If you are unsatisfied with the service or wish to lodge an official complaint, the Absa Insurance Company Customer Care Desk is available at 0860 111 665 or via email at aiscomplaints@absa.co.za^[1].

For escalations, contact Sanjeev Datadin at Sanjeev.Datadin@absa.africa or on 066 470 1809^[7].

References

• [1] Apply for an Activate car and home insurance online – Absa
• [2] Apply for an Activate insurance for car and home online – Absa
• [7] Activate by Absa – Dealerfloor [PDF]