eThekwini Municipality Contact Details

When you need to get in touch with the eThekwini Municipality, whether for municipal services, billing inquiries, or other essential services, it’s crucial to have the correct contact details at hand. This article provides all the necessary information to ensure you can connect with the municipality easily and efficiently.

eThekwini Municipality Main Contact Details

For general inquiries or if you’re unsure of which department to contact, the eThekwini Municipality’s main switchboard is the best starting point.

Main Switchboard:
Phone: +27 31 311 1111
Email: info@durban.gov.za
Website: eThekwini Municipality Official Website

Customer Service and Billing Inquiries

For any issues related to billing, municipal accounts, or customer service queries, you can reach out to the municipality’s dedicated customer service department.

Customer Service Line:
Phone: 080 131 3013
Email: customerservice@durban.gov.za

Emergency Services

In case of emergencies, such as water leaks, power outages, or road damage, the eThekwini Municipality has an emergency contact line available 24/7.

Emergency Hotline:
Phone: 080 131 3014

Waste Management and Refuse Collection

For queries related to waste collection schedules, recycling services, or any waste management concerns, contact the municipality’s waste management department.

Waste Management Contact:
Phone: +27 31 311 8804
Email: waste.management@durban.gov.za

Water and Sanitation Services

For any issues related to water supply, sanitation, or sewage problems, the Water and Sanitation Department is available to assist.

Water and Sanitation Department:
Phone: +27 31 311 8605
Email: water.sanitation@durban.gov.za

Electricity Department

If you’re facing power outages, electrical faults, or need information regarding your electricity account, the Electricity Department is the right contact point.

Electricity Department:
Phone: +27 31 311 9000
Email: electricity@durban.gov.za

Traffic Department

For any traffic-related concerns, including traffic fines, road safety, and vehicle licensing, you can contact the Traffic Department.

Traffic Department:
Phone: +27 31 311 2824
Email: traffic@durban.gov.za

Human Resources and Job Opportunities

For those interested in employment opportunities within the municipality or have HR-related inquiries, the Human Resources Department is available.

Human Resources Department:
Phone: +27 31 311 3195
Email: hr@durban.gov.za

Additional Contact Information

For a more comprehensive list of contact details, including specific departments not mentioned here, visit the eThekwini Municipality Contact Page. This page provides an exhaustive directory of all departments and their respective contact information.

For any other contact details you might need, be sure to visit Contact Details for accurate and up-to-date information.

Having the correct contact details for the eThekwini Municipality ensures you can resolve your municipal issues swiftly and efficiently. Whether it’s a billing inquiry, an emergency, or a job application, the contact information provided here should help you connect with the right department without hassle. For more details and updates, always refer to the official eThekwini Municipality website or trusted contact directories like Contact Details.

By ensuring you use the proper channels, you can avoid unnecessary delays and get the assistance you need from the eThekwini Municipality.