Old Mutual Funeral Services Contact Details

Finding the right contact information can be daunting during difficult times, especially while navigating funeral arrangements. This guide provides essential Old Mutual Funeral Services contact details to ensure you can quickly access the assistance you need.

Accessing Old Mutual Funeral Support Service

Old Mutual offers a comprehensive Funeral Support Service available 24 hours a day, 7 days a week, accessible in all 11 official languages of South Africa. This service is designed to provide vital support, including claims advice, legal assistance regarding funeral procedures, help with essential documentation like death certificates, referrals to undertakers, and assistance in finding tombstone providers.

To reach Old Mutual Funeral Support Service, you can:

• Call their hotline at 0860 000 500 for local callers.
• For international inquiries, dial +27 (0)11 745 9134.

How to Submit a Funeral Insurance Claim with Old Mutual

When it’s time to submit a funeral insurance claim, Old Mutual provides several convenient methods to streamline the process:

• Phone: Contact them directly at 0860 222 274 for queries or to initiate a claim.
• Email: Reach out via contactus@oldmutual.com for assistance.
• Website: Submit your claim through the Old Mutual online portal at oldmutual.co.za/claims.
• WhatsApp: Save the number 0860 933 333, send a “Hi,” and follow the instructions provided.
• USSD: For a mobile-based service, dial *120*6672# and follow the instructions on your phone.

These options are designed to cater to various preferences, ensuring you have the support you need when it matters most.

Additional Information and Resources

For further company or regulatory information about Old Mutual, you can visit their registered office at Mutualpark, Jan Smuts Drive, Pinelands, 7405, South Africa. For more detailed insights into their services, you can explore the official documentation available here.

Navigating through funeral services and insurance claims can be simplified with the right information at hand. Whether you are dealing with the immediate arrangements or managing more long-term considerations, Old Mutual offers a reliable framework of support and service options dedicated to easing this pathway for you.