ABSA home insurance claims geyser contact details
This section contains the ABSA home insurance claims geyser contact details to help you report and manage geyser-related insurance claims efficiently.
If you need to submit or follow up on an ABSA home insurance claim for a geyser, you can:
- Call ABSA Insurance Claims at 0860 100 876 (for new or existing claims, including geyser-related issues). A consultant will assist and guide you through the process[2].
- Email new homeowner’s claims (including geyser claims) to hocclaims@absa.co.za[2].
- Email existing homeowner’s insurance claims queries to claimsinfo@absa.africa[2].
- For general policy queries, you may also email adminhoc@absa.co.za[2].
- You can access 24/7 emergency assistance, including help with geyser-related incidents, as part of your ABSA Homeowner’s Comprehensive Insurance Policy[4].
- Log claims digitally via the ABSA Banking App or Online Banking for quicker processing[2].
If you have a complaint or need to escalate an issue regarding your claim, call 0860 111 665 or email ais.complaints@absa.co.za[2].
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