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Nelson Mandela Bay Municipality covers Gqeberha (formerly Port Elizabeth), Kariega (formerly Uitenhage) and Despatch in the Eastern Cape. Most enquiries start at the municipal switchboard, with separate hotlines for fraud and corruption.

Nelson Mandela Bay contact details

Switchboard041 506 1911
City Manager041 506 3208
Executive Mayor041 506 3267 or 041 506 3268
Anti-fraud and corruption hotline (municipal)041 506 5522
Anti-fraud and corruption hotline (national)0800 701 701

Source: nelsonmandelabay.gov.za.

Getting to the right department

The switchboard on 041 506 1911 is the main entry point and will transfer you to the relevant department. The municipality also publishes a telephone guide and an A to Z services index on its website, which are the quickest way to find a specific departmental extension.

The City Manager and Executive Mayor numbers are for office-level correspondence, not for reporting service faults. Sending a routine water or electricity fault to those offices will usually be redirected and delayed, so use the switchboard for service issues.

Reporting fraud or corruption

Nelson Mandela Bay runs both a municipal hotline on 041 506 5522 and points to the national anti-fraud and corruption hotline on 0800 701 701. Use the national line if you would prefer your report to go outside the municipality.

Building inspections and named officials

The municipality publishes area-by-area building inspector allocations on its own website, listing individual officials by name for building certificate enquiries. We do not reproduce those personal contact details here. If you need a building certificate or an inspection for a specific suburb, go to the contact section of nelsonmandelabay.gov.za directly, or call the switchboard and ask to be put through to Building Control for your area.

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