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Municipality Contact Details South Africa

Verified 26 September 2026Official source onlyIndependent directoryReport a wrong number

Municipality contact details in South Africa differ per council: for example, Emalahleni Local Municipality (Witbank) is on 013 690 6222, and eThekwini’s Sizakala customer service line is 0800 331 011. South Africa has metropolitan, district and local municipalities, each running its own call centre, billing system and fault-reporting routes for electricity, water, refuse and rates. Use this page to find the right contact route for your specific municipality or service issue. The municipalities most searched for are listed below, and each linked page carries the verified contact route for that specific municipality or department.

Most requested municipality pages

Emalahleni Local Municipality (Witbank) contact details and address

Emalahleni Local Municipality is the Witbank municipality in the Nkangala District of Mpumalanga, linked by the N4, N12 and Maputo Corridor. It covers eMalahleni, Kwa-Guqa, Ga-Nala and Ogies. Its website is emalahleni.gov.za.

Emalahleni (Witbank) routeDetails
Switchboard013 690 6222
Electricity faults013 690 6333
Water and sewerage faults013 690 6444
Waste, roads and stormwater013 690 6222 (switchboard)
Emailinfo@emalahleni.gov.za
Anti-corruption hotline (toll-free, anonymous)0800 204 228
AddressCivic Centre, Mandela Street, eMalahleni, 1035
Office hoursMonday to Thursday 07:30 to 16:30, Friday 07:30 to 13:30, closed weekends and public holidays

When you report a fault, have your address and municipal account number ready.

Emalahleni Local Municipality, Eastern Cape (Lady Frere, Cacadu)

There is a second, separate Emalahleni Local Municipality in the Eastern Cape, in the Chris Hani District. It was formed in 2000 from the Dordrecht, Indwe and Lady Frere (Cacadu) councils, and its website is emalahlenilm.gov.za.

Chatsworth municipality: Sizakala centre and electricity

Chatsworth and Shallcross fall under eThekwini Municipality. eThekwini’s walk-in centre directory does not currently publish the Chatsworth or Shallcross Sizakala centre address or opening hours, the Chatsworth electricity depot or the Chatsworth rent office hours. Use the Sizakala customer service line on 0800 331 011 (email sizakala@durban.gov.za), and for electricity, the eThekwini electricity call centre on 080 311 1111 or WhatsApp 076 791 2449. See eThekwini Municipality contact details for the full list.

Vryheid municipality contact details

Vryheid is served by AbaQulusi Local Municipality in KwaZulu-Natal, on 034 982 2133. AbaQulusi’s website also lists the toll-free number 080 020 0102.

Browse by metro

City of Cape Town: General contact, accounts, water, electricity faults, service requests, complaints, call centre.

City of Johannesburg: General contact, billing, electricity, complaints, Joburg Connect.

Ekurhuleni: General contact, water, electricity, Siyakhokha billing, complaints.

City of Tshwane: General contact, account queries, water, electricity, complaints.

eThekwini (Durban): General contact, accounts, water, electricity, emergency services, complaints.

Common service issues

Faults and emergencies: burst pipes, electricity faults, general fault reporting, emergency numbers, fire department.

Billing and accounts: municipal billing, account queries, account payment, rates, valuations.

Traffic, licensing and roads: traffic department, traffic fines, licensing department, driver’s licence testing centres, roads and potholes, metro police.

Complaint and escalation routes

Report the issue to your specific municipality’s call centre or online service request system first, and keep the reference or case number you are given. If a municipal service delivery complaint is not resolved, you can raise it with your municipality’s own complaints or customer relations office, and municipal governance concerns can also be raised with the relevant Provincial Department of Cooperative Governance.

FAQs

  • Which municipality page should I use first? Go directly to your specific metro or municipality’s contact page.
  • How do I report a burst pipe or power outage? Use the burst pipe or electricity fault pages, or your specific municipality’s fault line.
  • Where do I query my municipal account or bill? Use the accounts or billing page for your specific municipality, such as City of Cape Town accounts or City of Johannesburg billing.
  • What if my service delivery complaint is not resolved? Escalate through your municipality’s complaints office, and if needed, your Provincial Department of Cooperative Governance.
  • What is the Emalahleni Local Municipality contact number? The switchboard is 013 690 6222, electricity faults 013 690 6333 and water faults 013 690 6444.
  • What is the Emalahleni Local Municipality address? Civic Centre, Mandela Street, eMalahleni (Witbank), 1035.
  • Where is Emalahleni located? Emalahleni (Witbank) is in the Nkangala District of Mpumalanga. A separate Emalahleni Local Municipality is in the Chris Hani District of the Eastern Cape, with its head office in Cacadu (Lady Frere).
  • How do I contact the Chatsworth Sizakala centre? eThekwini does not publish the centre’s own number or hours; call the Sizakala line on 0800 331 011.

Sources

  • Emalahleni Local Municipality homepage and contact page, emalahleni.gov.za and emalahleni.gov.za/contact/, read 25 September 2026
  • Emalahleni Local Municipality (Eastern Cape) homepage, emalahlenilm.gov.za, read 25 September 2026
  • eThekwini Municipality, Sizakala customer services page, durban.gov.za/page/sizakala-customer-services, read 25 September 2026
  • eThekwini Sizakala walk-in centres page, sizakala.durban.gov.za/page/walk-in-centres, read 25 September 2026
  • AbaQulusi Local Municipality homepage, abaqulusi.gov.za, read 25 September 2026

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