Buffalo City Metropolitan Municipality (BCMM) is situated on the east coast of the Eastern Cape province in South Africa. It encompasses key urban centres and towns including East London (KuGompo), Qonce (formerly King William’s Town), Bhisho, Mdantsane, Zwelitsha, Dimbaza, and Gonubie. Below is the complete contact directory for Buffalo City Metropolitan Municipality, including general inquiries, executive offices, emergency services, and department-specific contact numbers.
Main Office Contact Details
- Physical Address: Trust Centre, Cnr North & Oxford Streets, East London, 5200
- Secondary Address: Munifin Centre, Cnr Oxford & Caxton Streets, East London, 5200
- Postal Address: PO Box 134, East London, 5200
- General Switchboard: (043) 705 2000
- Customer Care Call Centre: 086 111 3017
- Landline Customer Care: (043) 722 0660
- Fax: (043) 743 1688 / (043) 722 0660
- Official Email: [email protected]
- Official Website:www.buffalocity.gov.za
Emergency Services (24 Hours)
- Fire & Emergency Services (All Regions): (043) 705 9000
- Disaster Management: (043) 743 7118
- Metro Police Call Centre: (043) 722 1819 / (043) 722 1836
- National Ambulance: 10177
- Cellphone Emergency Line: 112
- Fraud Hotline: 080 066 8413
Customer Care & Fault Reporting
- General Customer Care Call Centre: 086 111 3017 (Operating hours: Monday to Friday, 08h00–16h30; 24-hour after-hours coverage)
- Potholes & Road Maintenance: (043) 705 9220 / (043) 705 9243 / (043) 705 2048
- Street Lights Faults: (043) 742 2131
- Electricity Faults (East London): (043) 050 5683 / (043) 708 5678
- Electricity Faults (Qonce / King William’s Town): (040) 604 8859
- Electricity Faults (Mdantsane): (043) 761 6803
- Illegal Electricity Connections (Izinyoka): (043) 705 9213 / (043) 705 9120
- Water Faults & Outages: (043) 705 9234 / (043) 705 9235
- Refuse Removal & Waste Management: (043) 721 1969 / (043) 721 1983
- Grass Cutting: (043) 705 9384 / (043) 705 9391
Municipal Departments Contact Directory
Accounts, Revenue & Billing
- General Accounts Enquiries: (043) 705 3504
- Email: [email protected]
Water & Sanitation Branch
- East London Regional Office: (043) 705 9236
- Qonce Regional Office: (040) 654 0867
- Mdantsane Regional Office: (043) 705 9861
Sewerage Works
- East London: (043) 702 9235
- Qonce: (043) 654 0897
- Mdantsane: (043) 705 9860
City Planning & Development Services
- East London: (043) 705 2074
- Qonce: (043) 642 8592
Roads & Storm Water
- East London: (043) 705 9223
Environmental Health Services
- East London: (043) 705 2901 / (043) 705 2907
- Qonce: (043) 705 8567
Traffic Services & Licensing
- East London: (043) 705 9333 / (043) 705 9327
- Qonce: (043) 604 8370
Civic Centres
- East London Civic Centre: (043) 705 9000
- Qonce Civic Centre: (043) 705 9000
- Mdantsane Civic Centre: (043) 761 1869
Public Libraries
- East London Central Library: (043) 722 4991
- Qonce Public Library: (043) 642 3391
- Mdantsane Public Library: (043) 760 0800
Key Executive & Leadership Contact Numbers
- Office of the Executive Mayor (Cllr Princess Faku):
- Phone: (043) 705 2899
- PA Email: [email protected]
- Office of the Speaker:
- Location: City Hall, Oxford Street, East London
- Phone: (043) 705 2000 / (043) 705 1072
- Office of the Municipal Manager (Mr Mxolisi Yawa):
- Phone: (043) 705 2000
- Fax: (043) 743 1688
- Head of Communications (Mr Sam Ngwenya):
- Cell: 073 557 4707
- Email: [email protected]