About Us

An independent South African directory that helps you reach the right organisation through its own official channels.

What this site is

ContactDetails.co.za is a directory. We collect the published contact routes for South African organisations — banks, insurers, medical aid schemes, government departments, municipalities, telecoms operators, retailers and others — and organise them so you can find the right one quickly.

Each listing is meant to be a starting point that sends you to the organisation’s own support line, email address, WhatsApp channel, web form or complaint process.

What this site is not

We are independent. We are not affiliated with, endorsed by or acting on behalf of any organisation listed on this site. We cannot access your account, process a claim, issue a refund, or answer on a company’s behalf. Contacting us is not the same as contacting them.

If you need help from a specific organisation, use the contact routes on that organisation’s page — not our contact form, which reaches this directory only.

Who runs ContactDetails.co.za

ContactDetails.co.za is published by Silas T Nkoana from Cape Town, South Africa. The site started on 5 April 2023. It is an independent publication: it is not a registered company, it is not owned by any organisation listed on it, and it does not take payment from them.

You can reach the publisher at editorial@contactdetails.co.za or through our contact page. That address reaches this directory only. It cannot pass messages to banks, government departments or any other organisation listed here.

The directory in numbers

• More than 4,200 organisation and branch pages, in 19 sections from banking and insurance to government and municipalities.
• More than 3,600 pages checked against the organisation’s own official source in September 2026. Each page shows the date it was last checked.
• Pages whose details cannot be confirmed on an official source say so, and are not presented as verified.
• Recently checked and corrected pages are listed on Recent updates and corrections. How pages are checked is explained in How we verify.

How listings are compiled

Contact routes are drawn from the organisation’s own public sources: its website, mobile app, published customer charters, regulatory filings and official social media accounts. Where an organisation publishes several routes for different purposes, we try to say which one fits which situation.

Details change often. A number that was correct last quarter may have been retired, moved to a shared call centre, or replaced by a web form. That is why every page tells you to confirm the route on the provider’s live official website or app before you act on it.

Why we emphasise verification

Contact-detail fraud is a real problem in South Africa. Fake call centre numbers, spoofed bank lines, cloned support pages and “change of banking details” scams all depend on someone trusting a contact route they found through an unofficial channel.

Our verification section covers how to check whether a number, email address or message is genuine, and our guides explain how to complain or escalate when the first line of support does not resolve your issue.

How this site is funded

ContactDetails.co.za is funded by advertising served by Google AdSense. Ads are labelled “Advertisement”. We do not choose or vet the individual advertisers, we do not sell listings, and no organisation pays to be included, ranked or described on this site. An advert is never a contact route for the organisation on the page: always use the details in the page itself.

Found something wrong?

If a contact detail is out of date, an organisation is missing, or a page points you somewhere unhelpful, please tell us through the contact page. Include the page address and what you found, and we will review it.