Providers

Find a Provider in South Africa

Browse the organisations South Africans deal with most, grouped by sector. Every page points you at the provider’s own official support, complaint and verification channels.

Pick the sector you need below. Each section lists the individual organisations we cover, with their published support numbers, email addresses, WhatsApp routes and complaint escalation paths.

• Banks — Retail and commercial bank contact routes, fraud lines and branch support.
• Insurance — Short-term, life and funeral insurer service and claims contacts.
• Medical Aid — Medical scheme membership, claims and pre-authorisation contacts.
• Telecoms — Mobile networks, fibre and internet provider support channels.
• Utilities — Electricity, water and municipal utility fault reporting.
• Retail — Retail chains, online stores and customer service desks.
• Financial Services — Lenders, asset managers, brokers and financial ombud routes.
• Retirement Funds — Pension and provident fund administrator contacts.
• Healthcare — Hospital groups, clinics and healthcare provider contacts.
• Automotive — Vehicle manufacturers, dealerships and roadside assistance.
• Transport — Airlines, rail, courier and logistics operator contacts.
• Municipalities — Local authority accounts, services and fault reporting.

Before you make contact

Always confirm a contact route on the provider’s own website or app before you share personal information. Contact numbers, email addresses and banking details change, and impersonation scams rely on people trusting a number they found somewhere else.

If you are not sure whether a number, email address or message is genuine, start with our verification section. It covers how to check a contact number, how to spot fake call centres and impersonation attempts, and where to report a scam.

Can’t find a provider?

Search the directory, or browse the full customer care numbers directory. If an organisation is missing or a listing looks out of date, let us know and we will review it.