Providers

Find a Provider in South Africa

Browse the organisations South Africans deal with most, grouped by sector. Every page points you at the provider’s own official support, complaint and verification channels.

Pick the sector you need below. Each section lists the individual organisations we cover, with their published support numbers, email addresses, WhatsApp routes and complaint escalation paths.

• Banking & Finance — Banks, lenders, credit bureaus, pension and provident funds, fraud lines and branch support.
• Insurance & Medical Aid — Short-term, life and funeral insurers, medical schemes, claims and pre-authorisation.
• Telecoms & Internet — Mobile networks, fibre, satellite TV and internet provider support.
• Retail — Supermarkets, clothing and furniture chains, online stores and customer service desks.
• Utilities — Electricity, water and municipal utility fault reporting.
• Healthcare — Hospitals, clinics, pharmacies and provincial health departments.
• Automotive — Car dealers, vehicle tracking, fitment centres and auto glass.
• Transport & Logistics — Couriers, bus lines, rail, airlines and the Road Accident Fund.
• Travel & Hospitality — Hotels, lodges, travel agents and tourism bodies.
• Government — National departments, agencies, metros and municipalities.
• Education — Schools, universities, TVET colleges, SETAs and NSFAS.
• Business — Companies, security firms, property groups, tech support and head offices.
• Mining & Resources — Mines, energy and resources companies.
• Legal & Professional Services — Law firms, the Legal Practice Council, recruiters, accountants and consultancies.
• Media — Broadcasters, TV shows, newspapers and radio stations.
• Betting & Entertainment — Betting operators, lotteries, casinos and ticketing.
• Complaints & Ombuds — Which ombud or regulator to escalate to.
• Verification — Check a number, email or website before you act.

Before you make contact

Always confirm a contact route on the provider’s own website or app before you share personal information. Contact numbers, email addresses and banking details change, and impersonation scams rely on people trusting a number they found somewhere else.

If you are not sure whether a number, email address or message is genuine, start with our verification section. It covers how to check a contact number, how to spot fake call centres and impersonation attempts, and where to report a scam.

Can’t find a provider?

Search the directory, or browse the full customer care numbers directory. If an organisation is missing or a listing looks out of date, let us know and we will review it.