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Official-source based. 100% Free to Use. πŸ‡ΏπŸ‡¦ Focused on South African services. Independent Directory. Updated as sources change.
Sector Hub

Guides & How-To Help

Step-by-step guides for reaching the right department, escalating a complaint, reporting fraud and solving the problems South Africans contact organisations about most.

Popular Contact Routes

Quick access to the most used support routes.

Contact a department

Reach the right government desk.

Read Guide β†’

Log a utility fault

Report an outage on the right line.

Read Guide β†’

Report bank fraud

Step-by-step fraud reporting.

Read Guide β†’

Lost or stolen card

What to do in the first hour.

Read Guide β†’

Municipal complaint

Escalate a service delivery failure.

Read Guide β†’

SIM swap fraud

Protect your number and bank account.

Read Guide β†’

Grant not received

SASSA payment troubleshooting.

Read Guide β†’

Escalate a complaint

Ombud or regulator: who to contact.

Read Guide β†’

What you can do from this hub

Everything you need to reach and resolve issues with step-by-step guides and routing help.

Find official contacts

Get official phone numbers, emails and offices.

Get support pages

Access help pages and self-service options.

Compare routes

Compare providers and their support options.

Escalate complaints

Lodge and escalate complaints the right way.

Stay safe from fraud

Tips and tools to protect your money and identity.

Use helpful guides

Step-by-step guides for common problems.

How to Use This Hub

Follow these simple steps to find the help you need.

  1. 1

    Choose Your Need

    Select the issue or service you need help with.

  2. 2

    Pick Your Provider

    Find your provider or office from our listings.

  3. 3

    Choose a Contact Method

    Use phone, email, chat or online forms.

  4. 4

    Get Help or Escalate

    Resolve your issue or escalate if needed.

  5. 5

    Stay Informed

    Save useful pages and stay updated on important info.

Frequently Asked Questions

Still not sure which organisation route to use?

We're here to help you find the right contact or guide.