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Sector Hub

Healthcare Contact Details

Find official healthcare contact details for hospitals, clinics, laboratories and pharmacies, plus emergency numbers, complaint routes and useful guides all in one place.

Popular Contact Routes

Quick access to the most used support routes.

Hospital contacts

Switchboards, wards and admissions.

Go to Contacts β†’

Lab results

Pathology results and enquiries.

Get Help β†’

Pharmacy support

Prescriptions and medicine queries.

Get Support β†’

Clinic contacts

Community and private clinics.

Go to Contacts β†’

Emergency numbers

Ambulance and emergency services.

Get Help β†’

Hospital authorisation

Pre-authorise an admission.

Get Support β†’

Chronic medicine

Chronic benefit and refills.

Get Help β†’

Hospital complaints

Escalate a care or billing complaint.

Lodge Complaint β†’

What you can do from this hub

Everything you need to reach and resolve issues with hospitals, clinics, labs and pharmacies.

Find official contacts

Get official phone numbers, emails and offices.

Get support pages

Access help pages and self-service options.

Compare routes

Compare providers and their support options.

Escalate complaints

Lodge and escalate complaints the right way.

Stay safe from fraud

Tips and tools to protect your money and identity.

Use helpful guides

Step-by-step guides for common problems.

How to Use This Hub

Follow these simple steps to find the help you need.

  1. 1

    Choose Your Need

    Select the issue or service you need help with.

  2. 2

    Pick Your Provider

    Find your provider or office from our listings.

  3. 3

    Choose a Contact Method

    Use phone, email, chat or online forms.

  4. 4

    Get Help or Escalate

    Resolve your issue or escalate if needed.

  5. 5

    Stay Informed

    Save useful pages and stay updated on important info.

Frequently Asked Questions

Still not sure which facility route to use?

We're here to help you find the right contact or guide.