Addington Hospital Contact Details

Addington Hospital is a KwaZulu-Natal provincial hospital on the Durban beachfront. Its details come from the provincial health department rather than a directory.

Official contact channels

Switchboard: 031 327 2000

The department lists a named individual mailbox rather than a role address for this hospital, so no email is published here. It stops working when that person moves; the switchboard does not.

Address and operating information

Physical: Erskine Terrace, South Beach, Durban, 4000
Postal: PO Box 977, Durban, 4000

One inconsistency on the department page is worth ignoring rather than repeating: the vision statement printed under Addington refers to the community of Ubuhlebezwe municipality, which is in the Ixopo area and not Durban. It appears to be text carried over from another facility.

Support and escalation routes

Raise a complaint with the hospital first. KwaZulu-Natal hospitals nominate a Public Relations Officer for questions, complaints, suggestions and compliments.
If the hospital does not resolve it, the KwaZulu-Natal Department of Health operations centre is on 0800 205 334.
A complaint about the quality of care at a public or private health establishment escalates to the Office of the Health Ombud, which requires that you raise it with the facility first.
A complaint about an individual practitioner rather than the hospital goes to the Health Professions Council of South Africa.

Sources

The KwaZulu-Natal Department of Health facility page for this hospital, reached from kznhealth.gov.za/provincial-hospitals/, which publishes the telephone and fax numbers, postal and physical addresses and management structure.
kznhealth.gov.za/provincial-hospitals/ for the provincial hospital list and the departmental operations centre number.