Port Shepstone Clinic Contact Details

The public health facility at Port Shepstone is Port Shepstone Regional Hospital, on Bazley Street. The KwaZulu-Natal Department of Health lists no separate facility called Port Shepstone Clinic.

Official contact channels

• Hospital switchboard: 039 688 6000

The department also prints a chief executive mobile number on this page. It is a named individual personal cell number and is deliberately not reproduced here. A separate number, 039 682 6678, is the hospital fax.

Address and operating information

• Physical: 11 Bazley Street, Port Shepstone, 4240
• Postal: Private Bag X5706, Port Shepstone, 4240

The hospital is the regional referral centre for the Ugu District, which the department describes as 86 percent rural with a population of about 750 000. The department has posted notices about temporary telephone numbers for this hospital, so if the switchboard does not answer, check the facility page for a current notice before assuming the number is wrong.

Support and escalation routes

• Raise a complaint with the hospital first. KwaZulu-Natal hospitals nominate a Public Relations Officer for questions, complaints, suggestions and compliments.
• If the hospital does not resolve it, the KwaZulu-Natal Department of Health operations centre is on 0800 205 334.
• A complaint about the quality of care at a public or private health establishment escalates to the Office of the Health Ombud, which requires that you raise it with the facility first.
• A complaint about an individual practitioner rather than the hospital goes to the Health Professions Council of South Africa.

Sources

• The KwaZulu-Natal Department of Health facility page for this hospital, reached from kznhealth.gov.za/provincial-hospitals/, which publishes the telephone and fax numbers, postal and physical addresses and management structure.
• kznhealth.gov.za/provincial-hospitals/ for the provincial hospital list and the departmental operations centre number.