R.K. Khan Hospital is a KwaZulu-Natal provincial hospital in Chatsworth, south-west of Durban. The KZN Department of Health publishes its details directly, so the numbers below come from the department rather than from a directory.
Official contact channels
- Switchboard: 031 459 6000
- Complaints, suggestions and compliments, through the Public Relations Officer: 031 459 6126 or 031 459 6125
- KZN Department of Health operations centre: 0800 205 334
Two of the numbers on the hospital page are faxes, not phones. The main fax is 031 401 1247, and the Public Relations Officer fax is 032 294 0126. The second one is easy to misread as a phone line because it sits directly beside the PRO telephone number, and its 032 dialling code belongs to the KwaZulu-Natal north coast rather than to Durban.
The hospital publishes named individual mailboxes rather than role addresses, so no email is listed here. The switchboard and the PRO line are the routes that survive a change of staff.
What this organisation provides
- Orthopaedics
- Paediatrics and paediatric neonatology
- Psychiatry and mental health
- Radiology
- Pharmacy
- Physiotherapy and rehabilitation services
R.K. Khan is a public provincial hospital, so services are delivered under the state health system rather than on a private admission basis.
Address and operating information
- Physical address: RK Khan Circle, Westcliffe, Chatsworth
- Postal address: Private Bag X004, Chatsworth, 4030
- The hospital publishes GPS coordinates of 30.88623717 east and -29.9151718 south for anyone navigating to the site.
Support and escalation routes
- Clinical or administrative complaints start with the Public Relations Officer on 031 459 6126, which is the route the hospital itself nominates for questions, complaints, suggestions and compliments.
- If the hospital does not resolve the matter, the KZN Department of Health operations centre is on 0800 205 334.
- A complaint about the quality of care at any public or private health establishment can be escalated to the Office of the Health Ombud, which requires that you raise it with the facility first.
- A complaint about an individual practitioner rather than the hospital goes to the Health Professions Council of South Africa.
Sources
- www2.kznhealth.gov.za/rkkhanhospital.htm, the KZN Department of Health page for this hospital, which publishes the switchboard, the Public Relations Officer numbers, both fax numbers, the physical and postal addresses, GPS coordinates and the service list.
- kznhealth.gov.za/provincial-hospitals/ for the provincial hospital list and the departmental operations centre number.
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