KTC Clinic Gugulethu Contact Details

The facility widely called KTC Clinic is registered by the province as Guguletu CHC. KTC is the name of the section of Gugulethu it serves, not the name of the clinic, and the provincial health facility register contains no facility called KTC at all. If you are searching official systems or filing a complaint, Guguletu CHC is the name that will find it.

Official contact channels

Guguletu CHC: 021 637 1280, listed in the provincial facility register as 0216371280
Responsible authority: WCG Health, the Western Cape provincial health department, which makes this a provincial facility and not a City of Cape Town clinic
National emergency numbers: 10177 for an ambulance, or 112 from a mobile on any network

The provincial and municipal distinction matters when you complain. Gugulethu residents often report this facility to the City of Cape Town, which does run clinics elsewhere in the metro, but this one sits with the province, so a City complaint has to be re-routed before anyone acts on it.

Services and responsibilities

Classified in the provincial register as a Community Health Centre, which is a larger facility than a clinic and carries a broader service load
Open 24 hours a day, seven days a week, including weekends and public holidays
Nearby for prescriptions: Clicks Gugulethu Square Pharmacy, corner NY1 and NY6, on 021 460 6527, Monday to Friday 09:00 to 17:00

The 24 hour listing is the single most useful thing here. Most primary care facilities in the area run weekday office hours only, so this is one of the few Gugulethu options after hours and over a weekend.

It is still not a hospital. A Community Health Centre handles primary and extended primary care and refers onward for specialist and inpatient treatment, so expect a referral rather than admission for anything serious.

Office and address information

Address: corner NY3 and NY77, Gugulethu, Cape Town
Operating times: 24h, Monday to Sunday
District and local municipality: City of Cape Town Metropolitan Municipality

One correction worth making before you travel. Several online directories file this facility as KTC Clinic Gugulethu (Jooste Hospital). The provincial register contains no facility named Jooste, so do not go looking for a Jooste site or expect hospital services at this address.

Applications and escalation

Raise a problem with the facility first and ask for it to be logged, keeping the date and any reference
The responsible authority is WCG Health, the Western Cape Department of Health and Wellness, so provincial complaint channels apply rather than municipal ones
Use the registered name Guguletu CHC in any written complaint, because KTC Clinic will not match the facility record
Beyond the province, complaints about a health establishment go to the Office of Health Standards Compliance and the Health Ombud, whose current contact details are published on their own site

Using the wrong name is the most common reason a complaint about this clinic stalls. A letter about KTC Clinic cannot be matched to a facility code, so name Guguletu CHC and give the corner NY3 and NY77 address alongside it.

Sources

Western Cape Government Department of Health All Health Facilities register, gis.westerncape.gov.za, read 3 September 2026
Western Cape Government health facilities directory, westerncape.gov.za/health-wellness/facilities, read 3 September 2026